Inside Sales (“Farmer”) Role and Technology Advisor to Government & Corporate Clients

Ideal for someone interested in being a technology concierge and advisor for unique government and enterprise clients. Lots of experience or just getting started? We have a challenging opportunity for you!

START DATE: Monday, September 30th, 2024

COMPENSATION:

$50K-$80K (or more) per Year Depending on Technology Sales Experience

Just getting started?

With 1-2 Years of experience in tech-related sales, you'll earn up to $50K!

70% Salary, 15% Commissions, 15% Manufacturer SPIFFs

Experienced, with 2+ years of established success?

With 2+ Years of established tech-related sales success, you'll earn up to $65K!

5 Years or More? You'll earn up to $80K with no limit on commissions!

60% Salary, 20% Commissions, 20% Manufacturer SPIFFs

SCHEDULE:

Full-timeMonday - Friday

8am-5pm MST

LOCATION: Albuquerque, New Mexico (Jefferson & I-25)

90% Onsite, In-Person (in-office) Position, 10% Visiting Accounts

(4-5 hrs/week average)

At Computer Corner, we are committed to advising clients about their unique technology needs with trusted and innovative solutions.

We are a close-knit team who like to have fun and geek out over technology (among other nerdy things) together. If you have a passion for staying top of mind to win deals with Government and Corporate clients, keep reading!

We are currently looking for a Government IT Sales Representative or Account Manager to serve government customers with their technology procurement needs. This individual will interact with existing customers and develop new prospects, primarily by phone to increase sales of the Team's products.

This role is primarily onsite at our office 90% of the time and visiting accounts and conducting in-person business development out of office about 10% of the time (4-5 hours a week average), traveling to clients as required via company van or personal vehicle with mileage reimbursement.

Your Day as a Government IT Sales Representative or Account Manager Will Consist of:

• Researching technology solutions for government clients
• Pricing and quoting technology solutions in accordance with government contracts and company pricing guidelines.
• Processing and tracking orders to ensure timely delivery of product and fulfilling client deliverables to ensure a WOW experience.
• Making phone calls and client site visits to maintain and increase the depth of your relationship as a trusted advisor with your clients.

If you're someone who...

• Wants to move into professional business-to-business sales or leverage your experience for more opportunity
• Desires to increase knowledge of advanced technology from partners like HP, Lenovo, Logitech, and Polycom
• Craves a fun and unique work environment with fellow tech nerds
• Enjoys exceeding sales targets and winning regularly

...This is the job for YOU!

Computer Corner Core Values

Team Focused: Our team is quick to jump in and help others, excited to solve problems together, determined to meet company goals, and always ready to laugh and celebrate a job well done. A team player would NEVER cherry-pick.

Heart of a Teacher: Our motto is teach and be teachable, which requires us to be kind and patient in all situations.

Extreme Ownership: We seek excellence in ordinary tasks, own mistakes and apply learnings, and above all else: wedo the right thing.

Work with Us, Grow with Us

We encourage continuous learning and self-improvement. For some, continuous learning is focused on becoming better versions of their current role. For others, the motivation is professional and personal development to earn the opportunity for promotion and increased responsibility.

Both types of employees are important to the success of Computer Corner and are celebrated accordingly.

For someone looking to progress in their role, after booking more than $1M in sales over the most recent trailing four quarters, the Inside Sales Representative is eligible for promotion to Account Manager, which results in a higher base salary and no limit on the size of their client portfolio or commissions earned. The Account Manager earns the latitude to strategically manage their accounts to maximize revenue and long-term profit.

Inside Sales ("Farmer") Key Responsibilities

About 80% of your revenue will come from our existing clientele, most of whom have been ordering from Computer Corner for decades. We are the largest independent reseller of HP products to the State of New Mexico. For these clients, your goal is to be responsive and ensure that they are purchasing products across our product spectrum, from workstations and servers to printers to supplies and service as well as esoteric items that will be a challenge to research. Our clients depend on us to reduce their administrative burden by helping them clear procurement from their "to do" lists while fulfilling the mission of their agency. We accomplish this by being responsive, being an expert on our products, and inspiring confidence that we understand both their current and future needs.

You will also get to work with prospective clients who have yet to make their first purchase with us, both through inbound word of mouth and outbound efforts on your part.

Along the way, you will receive extensive product training support from our product partners as well as pricing strategy support from our Purchasing and Operations Manager.

Quote Clients on the Technology They Need & Close Those Sales

• Success Metric: Deliver on Monthly Gross Margin Goals
  • Provide accurate quotes for tech products and strategically upselling complementary products to our existing clients.
  • Account Representative: $12,000 per month (approx. $100K revenue)
  • Account Manager: $24,000 per month (approx. $200K revenue)

Deliver a WOW Experience by Being Timely with Every Client

• Success Metric: Responsiveness and Trusted Advisor
  • All quotes must be acknowledged within 2 hours and delivered within 24 hours on the next business day. This data is provided by our service board and measures how long it takes to close a request for a quote.

• Success Metric: Under Promise and Over Deliver
  • 100% fulfillment of WOW Experience deliverables within 100 days of each transaction The goal is to confirm that we have fulfilled our brand promise, as described above. For each transaction, you will confirm delivery of product, the client's satisfaction with the product, as well as adoption of the product by the client, e.g., are there issues we can help resolve to help them deploy the product?

Manage Clients & Facilitate Their Technology Roadmaps

• Success Metric: Deepen Relationship as Trusted Advisor
  • Conduct 20 phone or in-person conversations with client IT contacts per month. The goal is to discover their spoken and unspoken needs, e.g., plans to upgrade the teleconferencing and multimedia capabilities across agency meeting rooms.
• Success Metric: Increase Product Utilization Across Client Portfolio
  • For technology procurement sales, we have five broad categories, from system sales (desktops, laptops, servers), to print sales (small to very large printers), to hardware and software sales (all other hardware and software), to supplies (print), and service (warranty, repair, cybersecurity).
  • Product utilization is measured as a simple ratio where 3 categories sold in the last 12 months divided by 5 categories equals 60% product utilization.
  • Account Representative: Increase adoption of all product offerings by 2% month over month during first 12-18 months. New representatives are not going to have a mature client portfolio, so growth is measured instead of absolute adoption.
  • Account Manager: Maintain product category adoption rate of 60% on average across client portfolio.

Our Ideal Government IT Sales Representative Has the Following Characteristics:

• You love making stellar impressions and building relationships
• Doing what is right and moral is extremely important to you
• Helping people brings you joy
• You are naturally proactive
• You enjoy offering custom solutions to people
• Your passion for technology outweighs most things
• Looking for your ideal work family (which is a community of tech nerds!)

Benefits & Perks:

• Health, dental, and vision insurance
• Simple IRA with 3% company match
• 8 days paid time off and 7 paid holidays
• Employee discount on tech products
• Paid training, including paid certifications -

e.g., CompTIA IT+ and A+, Microsoft certifications, and hundreds more

• Proactive, ongoing professional and personal development
• An easy-going environment and culture (we all enjoy what we do)
• Birthday celebrations and the occasional potluck, barbecue, or field trip

COMPENSATION:

Up to $50,000 for Candidates with 1 - 2 years in technology sales

Up to $65,000 for Candidates with 3 - 4 years in technology sales

Up to $80,000 for Candidates with 5 years of more in technology sales

60% - 70% Salary

15% - 20% Commissions and Bonus

15% - 20% Manufacturer SPIFFs

APPLICATION PROCESS:

• Apply online
• Complete The ALL IN Assessment online within 24 hours of application (Approximately 35 minutes to complete)
• 30-minute Informal Virtual GTKEO Interview (Approximately 30 minutes)
• Online Skills Test (Approximately 35-45 minutes to complete)
• In-Person Deep Dive Interview(Approximately 2 hours)
• Team Shadow Day "Experience a Day in the Life with Us"(4 hours)