Sales Development Representative

Keona is the innovative developer of CareDesk, an AI-driven Healthcare CRM and Patient Access platform. Intuitively designed, the CareDesk platform helps users to deliver effortless, consistent, and personalized service and support through a single streamlined workflow and integrates with a medical group’s EHR/PM system to unify data from multiple sources.

Keona Health is looking for the next Sales Development Representative to join our sales organization. From facilitating initial conversations to developing team-wide best practices, you will be an integral member of our Sales organization.

In this role, you’ll be responsible for creating excitement about Keona Health. You'll get to work alongside an extremely passionate and supportive team, but most importantly you’ll jumpstart your career in an exciting field. If you’re interested in venturing outside the norm and are ready to join a company with a proven business model, we’d love to learn more about you

Responsibilities

• Identify and obtain new sales opportunities with prospective clients through outbound cold calls, emails, social media, and other communication networks.

• Follow-up with inbound leads in a timely manner.

• Use professional communication skills and create an excellent first impression to prospects. Instigate a strong strategy to attract customers, using email and call scripts.

• Utilize prospecting and research tools, coordinate with assigned reps to qualify opportunities; implement effective handoff plans, and prepare for qualification calls and discovery meetings with target prospects.

• Manage scheduling and calendaring of sales calls, emails and other engagements.

• Keep track of leads and execute with agility by developing & following up.

• Strategize with team members to innovate & improve the overall sales development process

• Conduct sales development best practices with email, phone, and social drips using enablement technology to connect with new prospects.

• Stay up to date and informed with product and service information. Maintain expected knowledge of the products to answer potential questions from customers.

• Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans

• Work internally with other departments to ensure proper quality and quantity of demonstrations

• Meet and track sales goals.

Required Experience/Skills:

• 2+ years of sales development experience

• Preferred: Experience in healthcare from college degree or internships

• Preferred: Formal sales training

• Excellent written and oral communication, organizational, and analytical skills.

• Very strong work ethic with confidence to work autonomously

• Highly motivated to succeed both individually and with a fast-growing company

• Plus: HubSpot and ZoomInfo familiarity

This is a 100% remote work job that covers full health benefits for you and your family. We provide a great work/life balance. Don't believe us? Check out our Glassdoor employee reviews: https://www.glassdoor.com/Reviews/Keona-Health-Reviews-E1142943.htm

Keona Health is an equal opportunity employer and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Keona Health are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

All your information will be kept confidential according to EEO guidelines.