Job Description
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees. Together this formula has carried Integrity to where we are today.
We are seeking a highly organized Logistics Coordinator (aka LC) to provide daily support to a Logistics Account Executive. The Logistics Coordinator will report to the Sales Support Manager. In this position your responsibilities would include phone and email communication, appointment setting, check calls and load building. To be successful as an LC you must thrive in a fast-paced work environment while also providing the best customer service experience possible.
We are seeking a highly organized Logistics Coordinator (aka LC) to provide daily support to a Logistics Account Executive. The Logistics Coordinator will report to the Sales Support Manager. In this position your responsibilities would include phone and email communication, appointment setting, check calls and load building. To be successful as an LC you must thrive in a fast-paced work environment while also providing the best customer service experience possible.
As a Logistics Coordinator at Integrity you will:
- Ensure the account runs smoothly daily by staying highly organized
- Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service
- Perform various account management tasks such as load building, appointment scheduling, phone management and email correspondence
- Dispatch trucks to their pickup location
- Conduct daily check calls to ensure timely pickup and delivery of product
- Qualify carriers that are the best match for our customers’ shipments
- Communicate details about shipments and negotiate rates with prospective carriers
- Ad hoc duties
What We Offer You:
- Competitive base pay and bonus opportunities
- Comprehensive benefits package that starts shortly after you do. Medical/Dental/Vision/Life Insurance, Paid Time Off, Company Matched 401k, Pet Insurance, Legal benefits, a generous employee referral program and more
- Tuition reimbursement and student loan repayment assistance
- Paid training from industry experts
- Supportive and team-centered work environment
- One of the fastest growing logistics companies in the country with opportunities for career growth and/or relocation
- Team outings, catered lunches and family friendly events
- Laid-back dress code and an enjoyable “Best Place to Work” atmosphere
What You Offer Us:
- Focus, self-motivation, problem solving skills and strong attention to detail
- Top notch customer service skills
- Ability to work in a fast-paced, ever-changing setting
- A positive attitude and the ability to communicate effectively
- High school graduate or equivalent
- Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products
- Administrative experience and/or logistics brokerage experience are a huge plus, but not required
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
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