Job Description – Integration Sales Representative

Reports To
Director of Integrated Partnerships

Summary

The Integrations Sales Representative will be responsible for ensuring effective sales of add-on services and referrals to our various integrated partners to AxisCare’s customer base, including the following high-level objectives:

• Dedicated sales effort of specific integrations to current customer base. Includes prospecting, filling a sales pipeline and performing demos with a consultative sales approach.
• Responsible for tracking your own success rates and achieve goals (with the support of management and a robust tech stack).
• Implementing workflows for documenting and tracking specific usage details of each customer specifically related to features & integrations used.

This person must have experience in Sales, have excellent listening and problem-solving skills, as well as being attentive to details. A highly engaging communication style is needed for this person to succeed, as well as attention to detail and analytical skills to be able to document and track macro and micro usage trends within our client base.

Job Duties

• Be familiar with and actively promote integrated partners and their products, including but not limited to:
  • Payment Processing Systems (Automatic invoicing and ACH/credit card transactions)
  • Work Opportunity Tax Credit o AxisCare VA Billing o AxisCare Payroll
  • AxisCare Business Intelligence
  • Other partners including background screenings, legal platforms, third-party billing clearinghouses, applicant tracking systems, caregiver training platforms, caregiver rewards platforms, earned wage access and more.
• Complete sales cycle of add-on services including prospecting, performing demos, sending/receiving contracts, and enabling API integrations.
• Track and encourage adoption and usage of closed sales.
• Maintain accurate records of client usage in HubSpot, and potentially other platforms AxisCare currently uses (ChurnZero, ZenDesk, etc.), including sales call reports, lead information lists, and other documentation.
• Target account subsets/buckets for sales outreach purposes based on both current and potential usage
• Strategically connect clients to appropriate resources both inside AxisCare (Third-Party Billing Department, Support, Customer Success Manager, etc.) and externally (integrated partner).
• Request marketing campaigns from Director of Integrated Partnerships to target client subsets.
• Connect with clients via emails, phone calls, Zoom meetings, trade shows, webinars, etc.
• Walk customers through sign-up process with integrated partners, which includes maintaining successful relationships with both our customers and our partner, to include a warm hand-off process that is a white-glove approach with our referrals.

Qualifications and Skills

• Excellent communication and persuasion skills
• Strong attention-to-detail and organization
• Warmth of a salesperson and thick skin of a Customer Support representative
• Strong critical thinking skills and comprehension of complex software features
• Self-starter, motivated by helping other succeed and by earning commission

Education

• Bachelor’s degree or equivalent training preferred

Work Experience

• Two years or more of relevant sales experience preferred

Working Conditions

• Manual dexterity required to use desktop computer and peripherals
• Utilization of phone, Zoom, email, and a robust tech stack to perform job functions

Benefits

• Medical insurance is covered in full for the employee (Medical, Dental and Vision)
• Telemedicine available
• Generous 401K match
• Company will provide laptop and other needed computer equipment

About AxisCare

According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.

AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

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