Internet Sales Representative – Internet Leads & Database Management

About Us:

Joseph Volkswagen of Cincinnati has been a trusted name in the local community for years, offering new and pre-owned Volkswagens and exceptional customer service. As we continue to grow, we’re seeking a motivated Inside Sales Representative to join our team. In this role, you'll focus on responding to internet leads and reconnecting with existing customers from our database to drive sales. If you’re passionate about cars, have a knack for building relationships, and thrive in a fast-paced environment, we want to hear from you!

Position Overview:

As an Inside Sales Representative at Joseph Volkswagen, you will play a key role in engaging with internet-generated leads and re-establishing relationships with past customers in our database. You’ll be responsible for guiding potential customers through their vehicle-buying journey, handling inquiries, and assisting them in finding the perfect new or used Volkswagen to meet their needs.

Key Responsibilities:

• Engage with Internet Leads: Promptly respond to inbound internet leads, helping potential customers explore new and used vehicle options, and moving them through the sales process.
• Database Outreach: Reconnect with past customers to offer promotions, vehicle upgrades, service packages, and other opportunities for continued engagement.
• Sales Conversion: Qualify leads, follow up consistently, and close sales by addressing customer needs, answering questions, and providing detailed vehicle information.
• Manage Sales Pipeline: Keep accurate and up-to-date records of all customer interactions and progress within our CRM system, ensuring no lead falls through the cracks.
• Customer Satisfaction: Deliver outstanding customer service, addressing any concerns and ensuring a positive experience for all customers.
• Collaborate with the Sales Team: Work with other team members to ensure leads are properly nurtured and every customer receives the best experience possible.
• Achieve Sales Goals: Meet or exceed monthly sales targets through lead conversion and follow-up with past clients.

Qualifications:

• Comfortable engaging with customers over the phone and via email, and skilled at building relationships quickly.
• Strong sales skills with the ability to close deals, handle objections, and meet sales quotas.
• Experience working with internet leads and customer databases is a plus.
• Ability to quickly learn about and sell the features and benefits of Volkswagen vehicles.
• Proficient in using CRM systems
• High-energy, self-motivated, and goal-driven with excellent time management skills.
• Excellent communication skills, both verbal and written.
• A passion for the automotive industry and delivering a high level of customer service.

What We Offer:

• Competitive Salary + Commission: Base pay plus uncapped commission, giving you the potential to earn based on your performance.
• Health & Wellness Benefits: Medical, dental, and vision insurance options.
• Retirement Plans: 401(k) with company match.
• Paid Time Off: Vacation days, holidays, and sick leave.
• Training & Development: Continuous product training and career development opportunities.
• Positive Work Environment: Join a supportive and collaborative team at a well-established dealership.
• Employee Discounts: Discounts on vehicle purchases, service, and parts.

How to Apply:

Ready to take the wheel of your sales career? Send your resume and a brief cover letter explaining why you're the perfect fit for the Inside Sales Representative role at Joseph Volkswagen of Cincinnati to JMiller@JosephVW.com.

Equal Opportunity Employer:

Joseph Volkswagen of Cincinnati is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.