Job Description

Position: Technical Account Executive (TAE)

Overview:
We are seeking a Technical Account Executive to serve as a vital link between our clients and our innovative healthcare technology solutions. The ideal candidate will have a passion for healthcare, strong technical expertise, and a proven track record in account management. This role requires a combination of technical knowledge, industry experience, and customer-focused sales strategies to ensure client success and foster long-term partnerships.

Key Responsibilities:

Client Relationship Management:
Build and maintain strong relationships with key healthcare stakeholders, including hospital administrators, clinical leaders, and IT teams.
Serve as the primary point of contact for assigned client accounts, addressing technical and business inquiries.
Technical Consultation and Support:
Collaborate with clients to understand their business needs and technical challenges, providing expert guidance on integrating our technology into their workflows.
Troubleshoot technical issues and work with internal teams to ensure timely resolution.
Advocate for client needs with internal product teams.
Value Proposition & Solution Selling:
Present and demonstrate our solutions, highlighting their impact on value-based care, patient outcomes, and cost reduction.
Use data analytics to showcase the ROI of our solutions and help clients optimize their performance under value-based payment models.
Customize solutions to fit client-specific workflows for seamless integration.
Account Growth and Client Retention:
Drive revenue growth by identifying upselling and cross-selling opportunities within assigned accounts.
Maintain high levels of customer satisfaction and retention by delivering ongoing value and proactively addressing challenges.
Align client strategic goals with our technology offerings.

Qualifications:

Experience:
5-10 years in healthcare technology solutions, focusing on value-based care, population health management, or EHR systems.
Proven experience in technical account management or solution sales within healthcare.
Sales and Account Management:
Track record of managing and growing key client accounts and achieving sales targets through a value-driven approach.
Experience in consultative sales and delivering technical presentations.
Healthcare Knowledge:
Strong understanding of value-based care models and the challenges faced by providers and payers.
Familiarity with healthcare compliance regulations.

Job Type: Full-time

Pay: $60,000.00 - $66,000.00 per year

Benefits: