Firmwide Control Programs – Associate

As the first line of defense for JPMorganChase (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. As part of the Firmwide Control Management team, you will be a member of an agile, future focused, and collaborative team that manages key firmwide control programs across JPMC. Every day, we collectively use our diverse skill sets, backgrounds, and experiences to bring innovative, solutions-oriented ideas to an ever-changing environment.

As a Control Manager – Firmwide Programs, Senior Associate within the Firmwide Control Management team, you will be primarily tasked with designing, developing and managing reporting capabilities for a portfolio of strategic firmwide programs: (1) NBIA & PSCM Programs focused on risks related to launching innovative new products and services, (2) E-Communications Program that ensures business-related electronic communications comply with regulatory requirements, (3) Government Claims Program focused on risks associated with submission of Government Claims, (4) ESG Controls Program focused on operational risks inherent in ESG activities, and (5) PPD Controls Program safeguards and controls the flow of MNPI via information barrier designations.

Job Responsibilities:

• Supporting team leads with setting and executing the global reporting strategy.
• Refining existing processes to ensure they remain best-in-class by soliciting and incorporating stakeholder feedback, as appropriate.
• Assisting with reporting needs and partnering with application development teams to ensure that reports and applications meet customer needs; includes responding to ad hoc reporting requests that arise from regulators, auditors or internal stakeholders.
• Assisting with ensuring compliance with all reporting regulatory requirements and commitments.
• Ensuring appropriate controls exist around all reporting related tasks and processes and that these are captured in the firm’s operational risk management system.
• Supporting the team lead by becoming a Subject Matter Expert on the related controls; this will include supporting focused interactions with JPM’s senior leadership, all lines of business, functions, auditors, and regulators.
• Supporting the team lead with managing the firmwide policies and procedures governing these programs and ensuring compliance with all JPMC documentation standards.
• Navigating a diverse organization with competing priorities, and influencing staff at all levels of the organization.
Coordinating user acceptance testing (UAT) activities for reporting related enhancements and ensuring changes / enhancements are fully proofed prior to implementation to production.

Required qualifications, capabilities and skills:

• Bachelor’s degree in Business, Finance, Economics, or other related area
• 2+ years of industry experience in a data-related field, with demonstrable subject matter expertise in business or product data or processes and understanding of data movement across systems. Strong working knowledge of concepts and components related to data management, reporting and governance.
• Experience managing and designing reporting capabilities (e.g. Alteryx, Tableau).
• High level of professionalism, detail-oriented, strong organizational and multi-tasking skills.
• Leadership and influencing skills - takes ownership and is accountable for area of responsibility.
• Strong communication skills and the ability to distill complex concepts to a variety of audiences and levels – including to senior management, project contributors, technical and business facing partners.
• Strong presentation skills – both verbal and written; ability to drive presentations (preparation / presentation).
• Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills.
• Work independently as well as part of a team; Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions.
• Excellent MS Office skills (Excel, PowerPoint, Word, Visio) and SharePoint

Preferred qualifications, capabilities and skills

• Domain knowledge in Risk / Control Management.
• Familiarity with internal JPMC risk management systems (e.g. CORE, NBIA, OLO) as well as PO, data visualization / reporting tools (JIRA, Tableau, etc.).