Job Description
Walker Midwest is currently growing and we are looking to add an Inside Sales Representative to our growing team.
Responsibilities:
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Processes customer orders/changes/returns according to established department policies and procedures.
- Ability to multi-task, prioritize, and manage time effectively.
- Works closely with the accounting department to resolve disputed credit items.
- Partners with the sales team to meet and exceed customer’s service expectations.
- Works closely with production control as well as shipping department.
- Provides timely feedback to the company regarding service failures or customer concerns
Education/Training:
- High School Diploma or equivalent.
Knowledge/ Skills/ Abilities:
- Proficient in Microsoft Office.
- Experience and knowledge of ERP systems preferred.
- 1-3 years of Customer Service experience.
- Excellent communication skills, administrative writing ability, articulate phone skills.
- Must be able to interact effectively and cooperatively with customers and employees at all levels.
- Good organizational and analysis skills
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What are your current salary requirements?
Experience:
- Inside Sales/Customer Service: 2 years (Required)
Work Location: In person
Visit Original Source:
http://www.indeed.com/viewjob
