Job Description

TWO MEN AND A TRUCK® in Tyler, TX is NOW HIRING an enthusiastic, customer focused individual! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

WHAT WE OFFER

NO COLD CALLING - all inbound leads!
Base pay + commission and bonus opportunities
Full time position - 40 hours per week
Work with a great team! We pride ourselves on a fun, positive and motivated office culture. We would love for you join our team!

RESPONSIBILITIES

Provide outstanding customer service on all calls and online inquiries
Recommend moving services and products based on cost, availability, and customer specifications
Enter, schedule and coordinate customer moves
Prepare and accurately complete all required paperwork
Follow-up with customers post-move to ensure satisfaction
Calmly and professionally handle customer concerns, complaints, or customer service issues
All other duties as assigned

REQUIREMENTS

Must be willing to submit to pre-employment background check and drug test
High school diploma or general education degree (GED)
At least 4 years of sales and/or customer service experience
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into move software while on the phone
Good grammar, voice and diction
Ability to analyze and solve problems effectively
Confidence to initiate customer contact, and comfortable asking for the sale
Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
Able to perform basic business math
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
Dependable

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Tyler, TX.

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits: