Senior Sales Executive

About the Company:

Red Stag Fulfillment is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company.

At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of America’s best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions. Here at Red Stag:

• We act like we own it.
• We sweat the small stuff.
• We have positive attitudes.
• We treat everyone with dignity and respect.
• We always seek to improve.

About You:

You are the person we’re looking for if:

You are a client centric, solution focused consultative sales professional driven by growth and looking for a rapidly expanding company to fulfill your long-term career aspirations. You have the chance to be a key contributor alongside a dynamic team that is focused on being world-class in all that we do.

Overview:

The core mission of a Sales Executive is to leverage supply chain expertise to bring industry insights and solutions to our clients that help them solve critical business challenges that enable growth acceleration.

About the Role:

We’re looking for a client-centric, solution-oriented Senior Sales Executive to drive growth in the ecommerce fulfillment industry. They will be responsible for consulting inbound prospects through key business challenges in addition to actively engaging with new clients through strategic outbound prospecting efforts. In addition, the Senior Sales Executive will work cross-functionally with the RSF management team to help identify and develop sales and marketing strategies that deliver maximum value to clients.

This is a business-to-business inbound/outbound sales position with target customers being owners, CEO/COOs, and/or operations managers of mid-large tier eCommerce retailers that are seeking a world-class fulfillment partner to support their growth journey. The industry is full of average fulfillment providers, but we’re not one of them. The companies we aim to work with recognize how important quality fulfillment is to their brand promise.

Responsibilities:

• Consult with inbound prospects to evaluate partnership fit and develop customized solutions to solve their individual business challenges.
• Develop and execute strategic outbound prospecting campaigns (call, email, text, etc.) to proactively demonstrate Red Stag’s value proposition to target clients.
• Effectively engage in deep discovery conversations with clients to understand their pain points, business challenges, growth goals and unique needs.
• Quarterback the sales process with the cross-functional team to align RSF’s core competencies to the clients’ individual needs.
• Leverage insights from discovery conversations to develop and present customized solutions to clients that address their business needs.
• Leverage deep industry expertise to support ongoing consultation to prospects to answer questions, provide system demonstrations, give facility tours, and support evaluation efforts.
• Convert qualified leads into long-term partnerships by efficiently and effectively moving them through the sales pipeline.
• Collaborate with the Onboarding and Client Success teams to ensure a smooth handoff for operational execution.
• Collaborate with Marketing to drive continuous outbound prospecting improvement.
• Secure market/industry insights from each client engagement and share key learnings with the cross-functional team to support ongoing value proposition enhancements.
• Leverage the CRM tool to drive the sales process and maintain exceptional CRM hygiene.
• Develop referral relationships in the industry to drive lead flow.
• Develop and manage lead-generation initiatives in collaboration with the Marketing team.
• Become an expert within your defined market/product categories and attend relevant industry tradeshows/events to proactively engage with target clients.

Qualifications:

Qualifications/Requirements:

• 5+ years of proven and successful Outbound Sales experience (preferably in the industry).
• Skilled in asking probing discovery questions and developing consultative-based solutions.
• Excellent communication, interpersonal, and presentation skills.
• High level of analytical and problem-solving skills.
• Strong cultural fit.
• Networking aptitude.
• Experience using CRM tools, such as HubSpot, to guide the sales process.
• Willing to travel.
• College degree required; MBA is a plus.

Desired Characteristics:

• Client Focus — Seek to understand the client’s business needs and have a genuine desire to help them architect solutions. Give a high priority to client satisfaction & customer service.
• Self-motivated, goal oriented, tenacious, and autonomous.
• Ready for responsibility — we have high standards & hold ourselves accountable for results.
• Growth mindset — setbacks are inevitable, and we’d prefer that you see them as opportunities to learn.
• Humility — we love what we do, but it’s not always glamorous.
• Team mindset — with rapid change and growth, you will need to work well with others to help implement positive change.
• Lean thinking — constant growth and a changing market will require you to always be looking for ways to streamline processes as drive continuous improvement.
• Love technology –Our entire business is built on and facilitated by technology, so you will need to love it.
• Honesty — we expect you to be honest with us, and we will always be honest with you. Transparency is critical to successful team building.
• Trajectory — we want to know that given the right resources and deployed in the right environment, you can accomplish everything we need you to do.