Job Description
SENIOR BUSINESS DEVELOPMENT REPRESENTATIVE
SALES & MARKETING
DETROIT, MI
Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions.
POSITION SUMMARY
The purpose of the Senior Business Development Representative position is to generate new client revenue for Convergence Networks Managed Services Programs, IT & Cybersecurity. This is accomplished by identifying business issues and problems that can be remediated by our solutions, communicate our ability to solve these issues, and moving them through the process to sale.
WHAT DO OUR BUSINESS DEVELOPMENT REPRESENTATIVE’S DO?
- Develop and maintain prospective client lists via cold calling, emails, LinkedIn
outreach, working with our marketing team, hosting webinars with our engineers, etc. We welcome and encourage effective creativity when it comes to client generation ideas! - Conduct onsite and online presentations that showcase the services and
products of the company to prospects. - Develop proposals, quotes, and respond to RFP/RFI documents.
- Effectively communicate features and benefits of solutions while managing
prospect expectations. - Track sales activities and opportunities in our CRM tool.
- Networking and collaboration with centers-of-influence (COIs)
- Identify and engage with Networking Groups and Associations that match our
customer profile. - Accountability to Sales Quota attainment
- Work with the Marketing team to develop outreach campaigns for our top
- Identify and engage with Networking Groups and Associations that match our
customer profile. - Accountability to Sales Quota attainment
- Work with the Marketing team to develop outreach campaigns for our top
segments. - Attend weekly sales meetings and ensure sales opportunities are compliant
with company policy - Develop in-depth knowledge of the service catalog and how it relates to
customers’ needs - Responsible for entering time and expenses into our ERP tool as they occur
- Understand and manage sales pipeline in HubSpot following the defined sales
process and stages
WHAT ARE THE QUALIFICATIONS I NEED TO HAVE?
- Demonstrated level of success in the development of client relationships (preferred MSP or Technology clients) using Solution Sales.
- Enjoy working with customers and external audiences.
- High energy and drive with good negotiation skills.
- Proficient with general office applications.
- Strong organizational, presentation, and customer service skills.
- Skill in preparing written communications and materials.
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
- Ability to multi-task and adapt to changes quickly.
- Typing skills to ensure quick and accurate data entry.
- Self-motivated with the ability to work in a fast-moving environment.
WHAT IS THE WORK ENVIRONMENT LIKE?
- Normal office working conditions. Work requires regular sitting/standing at a desk,
working with a computer. This position requires standing, walking, sitting, using
hands, seeing, reaching, talking, writing, and hearing; it may require occasionally
carrying or lifting equipment if working on-site. - Position requires contact with others - in meetings, by phone or by email. Interactions focus on data collection, problem solving, needs analysis and technical work. Interactions are initiated in person or electronically. Position may require some travel to customer sites.
WHY SHOULD YOU WORK HERE?
- Group benefits plans, including medical, dental, vision in US and health savings and
supplement insurance (including dental) in Canada, including retirement plans (401k
and RRSP). - We believe in personal and professional growth. We offer regular internal training opportunities, as well as training and certification reimbursement so we can help you
- We believe feedback makes us better. You can expect regular meetings with your
manager and quarterly conversations about your performance and growth. - Many teambuilding and company events throughout the year so you can get to know
your teammates on a more personal level, as well as have some fun (families are often
included as well).
PERFECT FIT…
If this sounds like your type of place and you can wow us with your spectacular skill set, then we would love to hear from you!
We are an equal opportunity employer and invite diversity in our applicants; our differences make us stronger! We welcome and encourage applications from qualified candidates of all races, sexes, colors, religions, sexual orientations, disabilities, ages, and gender identities. Accommodation is available upon request for candidates taking part in all stages of the selection process. Please contact hr@convergencenetworks.com
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