Job Description

This position consists of responsibility to assist in the management of assigned Baker’s Burgers personnel and facility. The Assistant Manager is expected to make decisions while on duty and assist the General Manager as requested. Responsibilities include leadership of the unit to assist in the sales growth and profitability of assigned unit. The Assistant Manager is entrusted with the protection of the brand and assets of Baker’s Burgers while at the same time providing industry leading guest service and food safety.

Duties & Responsibilities

1. Assistant Manager – Major Duties & Responsibilities

Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests.
Responsible for upholding Baker’s Burgers Policies and Procedures.
Frequent and regular communication with General Manager regarding unit performance, guest concerns, and team member concerns
Responsible for assisting in the enforcement of operation policies and procedures, including cash control, inventory, invoices, safety, dress code, and equipment maintenance.
Responsible for management of labor costs to meet targets during assigned shifts.

Assist in the maintenance of the facility that meets all safety standards, food service safety standards, local and state mandated safety requirements.
Follow all state, federal, and local labor laws including minor labor laws.

2. Personal Skills

Ability to concentrate and perform duties accurately.
Ability to learn and apply policies and procedures.
Ability to adapt to change quickly and handle other tasks assigned.
Ability to communicate clearly and effectively.

3. Special Skills and Duties

Demonstrate a thorough knowledge of sales operations, policies and procedures and administrative duties.
Ability to organize and prioritize own tasks and tasks of others.
Demonstrate leadership qualities, maintain a professional and respected relationship with subordinate team members, vendors, and guests.

4. Education, prior work experience, and specialized skills and knowledge

Minimum education required: high school diploma or GED diploma. Associates degree or higher preferred.
Experience with a wide variety of restaurant equipment and machinery.
Complete and maintain ServeSafe certification.

5. Physical environment/working conditions

Required to stand for long periods of time.
Frequent bending, kneeling, squatting, twisting, reaching and over shoulder reaching.
Regular lifting of up to 50 pounds.
Exposure to a variety of temperatures (hot, cold, and freezing).
Work in close proximity to others.
Exposure to noise, including use of headset device to interact with guests and team members.
Able to move throughout the unit to assist guests and co-workers as necessary.
Ability to travel to other units, corporate office, meetings, etc. as needed.

6. Equipment used

Ability to use drive-thru headset system.
Ability to use industrial restaurant equipment (e.g. grill, fryer, slicer, steam warmer, etc.).
Ability to use Point of Sale terminal.
Ability to use computer, keyboard, and telephone.

7. Other

The position of Assistant Manager is required to have a fully available unrestricted work schedule. Requirement to work late nights, early mornings, weekends, and holidays.
Additional duties and responsibilities may be added based on the needs of the business, community, and team member.

This Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the Assistant Manager position activities and requirements, Management reserves the right to modify, add, and/or remove duties as necessary.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits: