Job Description
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
The Sales Operations Associate Manager provides support to client teams, client leadership, other client operations teams and interfacing functional areas. Assist client practitioners in navigating the company's internal sales processes. Support client leadership and sales operations leads in driving efforts across multiple service areas and sales strategies.
This role reports to sales operations leadership, senior managers, or managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
Daily Responsibilities:
Coordination of review and approval meetings
Support sales reporting/analysis and forecasting
Support client sales processes/tools and education around those for sales teams
Drive sales excellence best practices
Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data driven sales insights
Support the execution of the sales planning cycle
Drive continuous improvement and transformation
Provides support to Accenture Sales Operations organization to improve Sales Operations offering to clients
Make suggestions to client where Accenture’s Sales Operations best practices can be implemented for clients
Can support other clients in the future
Additional Responsibilities include:
Work independently with minimal supervision
Be an individual contributor with ability to balance multiple competing priorities with guidance
May supervise and be a people lead for a team with oversight from a manager
Help create and execute low to medium complexity workplans
Interact confidently with senior leadership within sphere of responsibility
Provide input into the creation of operational processes
Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility
Have an understanding where and how sales operations fits into the bigger client & Accenture picture
Important Role Requirements:
Must support/mirror working hours for the supported market unit or other business area
Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)
Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
May be occasionally required to travel domestically or internationally
Basic Qualifications:
Minimum of 4 years of sales operation and/or sales enablement experience
Preferred Qualifications:
Project management, team lead and/or subject matter expert experience
Bachelor's Degree
Understanding of sales operations processes and tools (e.g., Client 365) preferred
Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
Ability to work under minimal supervision and guidance, learning new responsibilities quickly
Ability to work virtually with diverse individuals
Excellent teaming, team-building, collaboration, and facilitation skills
Excellent organizational / time management / data management skills
Analytical skills; collects, researches and interprets data
Highly proficient in following and applying processes, quickly learning client & Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred)
Excellent accuracy and attention to detail
Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others
Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
Understanding of finance concepts for a services company
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $73,000 to $150,100
Colorado $73,000 to $129,700
New York $67,600 to $150,100
Washington $77,700 to $138,100
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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