Job Description
Do you want to build relationships with new and existing enterprise clients through exciting and engaging sales calls? You can do that. Ready to use telesales expertise to outline beneficial combinations of fiber-based networking and managed services? As an Enterprise Account Representative 1 at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION
After completing our award-winning training, you partner with clients across multiple industries over the telephone proactively pursuing new accounts while supporting existing ones. You respond to inbound calls promptly and develop tailored product solutions that resolve complex business needs. You collaborate with teams in person and digitally within an office environment.
WHAT OUR ENTERPRISE ACCOUNT REPRESENTATIVES ENJOY MOST
- Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
- Consult with established and prospective clients over the phone to develop product solutions.
- Cultivate opportunities for upselling, incremental sales and cross-selling to increase sales.
- Respond to inbound call volume promptly in alignment with call handling metrics to ensure client satisfaction.
- Qualify leads by submitting an ROI analysis.
- Encourage client retention through coordinated efforts with multiple internal teams.
WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE
Required Qualifications
- Experience: Sales experience working with clients.
- Education: High school diploma or equivalent.
- Technical Skills: Proficient with Microsoft Office.
- Skills: Quick learner that can confidently provide product solutions and driven by daily, weekly and monthly goals; English communication skills.
- Abilities: Positive, upbeat and collaborative team member; Dead-line driven with the ability to prioritize and organize projects.
Preferred Qualifications
- One or more years of sales experience working with clients.
- Bachelor’s degree in a related field.
- Call center experience in a commission-based sales role.
SPECTRUM ENTERPRISE CONNECTS YOU TO MORE
- Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
- Learning Culture: Company support in obtaining technical certifications.
- Dynamic Growth: Paid training and clearly defined paths to advance within the company.
- Total Rewards: Comprehensive benefits that encourage a work-life balance.
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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