Inside Sales Representative

Job Description

INSIDE SALES REPRESENTATIVE

Location: Elgin, IL

Pay Rate: $70,000 to $80,000 (plus 10% bonus based on performance metrics)

Direct Hire Opportunity

Schedule: Monday thru Friday – 8:00am to 5:00pm

FLSA Status: Exempt

Summary Objective

Performs daily sales support activities for our client’s sales division. Inside sales responsibilities include fielding incoming customer calls, lead qualification, generating quotations, fulfillment of product samples and literature requests. This role will be instrumental in supporting business growth, elevating customer service and the improving sales process. The position will also work closely with field sales and marketing teams on email campaigns, trade shows and other marketing Initiatives.

Essential Functions

• Provide inside sales support for the client’s sales team.
• Receive incoming customer calls ensuring a live response to each customer during normal business hours.
• Perform initial basic qualifying of incoming phone calls and administrate the appropriate next steps.
• Serve as product SME and technical resource for the client’s customers.
• Addresses customer inquiries and concerns promptly and professionally.
• Function as primary sales resource for remote satellite territories as identified by the sales director.
• Analyze sales data and trends to identify areas for improvement.
• Communicates effectively with the sales team regarding sales objectives, challenges, and opportunities.
• Perform other such duties, appropriate to the role, as may be required by the client’s sales director.

Job Competencies

• Communication proficiency
• Results-oriented with a drive to achieve sales targets.
• Great attention to detail
• Proficient Computer Skills – including ActiveCampaign, CRM and MS Office.
• Time management – ability to organize and manage multiple competing priorities and deadlines.
• Develop sufficient product knowledge proficiency to execute successful sales strategies.
• Develop a strong understanding of the sales process and overall business to make process improvement recommendations.

Physical Demands

This position is not physically demanding, it requires sitting for long periods of time, verbal and written communication skills, and the ability to operate a computer and telephone.

Travel

Limited travel may include joint customer visits with RSM’s, trade shows or other sales appointments and events.

Qualifications Required

• 4-year degree preferred.
• 3 to 5 years of inside sales or customer service experience and or, 3 years of project management experience – preferably in a product manufacturing or construction related field.
• Excellent MS Office skills, preferably including project management software.
• Experience with CRM’s, preferably ActiveCampaign.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Paid training

Experience level:

• 3 years
• 4 years
• 5 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• This job requires a drug test. Are you willing to take a drug test?

Education:

• Bachelor's (Preferred)

Experience:

• B2B sales: 3 years (Required)

Ability to Commute:

• Elgin, IL (Required)

Work Location: In person

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