Patient Account Representative

The Patient Account Representative is responsible for the billing and collections of all

Houston Healthcare patient accounts. Record and generate variety of information pertaining to the patient revenue process. Accurate, high-performance level position requires certain degree of knowledge of complex rules and corresponding ability to apply these rules in the work environment to achieve desired outcomes. Responsible for processing all self-pay and insurance payments via electronic remits and lockbox. Corrects misapplied payments. Distributes petty cash. Balances general ledger daily. Review remits and EOB’s for accuracy of posting and adjustments.

High School graduate or GED equivalent.

Two (2) years experience processing payments and making deposits, physician office or billing and collections or an equivalent combination of relevant education and/or experience. Customer Service experience, both in person and telephone.

None.

Strong negotiation and collection skills. Strong data and organization skills. Ability to communicate orally and in written form. Team oriented with strong interpersonal skills. Ability to utilize and understand computer technology. Must have basic accounting skills.