Job Description
American Construction Metals (ACM), a strategic business unit of ABC Supply, produces a wide array of metal building materials including trim coil, edge metal, gutter systems, and a variety of other metal accessories. ACM is proud to be an employee-first company and has won the Gallup Great Workplace Award for 18 consecutive years.
ACM is seeking an experienced Customer Service / Inside Sales Representative. In this role, you will be responsible for increasing sales volume and market share. In addition, you will act as a liaison between ACM and its customers, ensuring all concerns are addressed and needs are met in a timely manner. If you are service-oriented and have superior organizational skills, we want to hear from you!
Specific duties may include:
- Recording sales orders via JDE ERP systems
- Initiating credit requests
- Managing projects as needed to improve the profitability of the company
- Maximizing on-time delivery performance and customer satisfaction
- Handling calls and customer service issues
- Assisting in developing stocking programs
Specific qualifications include:
- College degree or equivalent combination of education and experience
- Previous sales and/or customer service, including an understanding of manufacturing and purchasing lead times, is preferred
- Ability to read prints and interpret drawings
- Previous ERP experience is preferred, specifically JDE
- Ability to multitask and analyze quickly
- Superior time management and organizational skills
Benefits may include:
- Health, dental, and vision coverage - eligible after 60 days, low out of pocket
- 401(k) with generous company match - eligible after 60 days, immediately vested
- Employer paid employee assistance program
- Employer paid short term and long term disability
- Employer paid life insurance
- Flex spending
- Paid vacation
- Paid sick days
- Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
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