Job Description
Senior Manager, Consumer Data and Insights (LDB)
Location: 10 Hudson Yards, New York, NY
Division: L’Oréal Dermatological Beauty
Reports to: AVP, CRM
Who We Are
At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.
Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.
We're proud to have earned recognition as industry leaders in:
- Most Innovative Companies - Fast Company, 2023
- Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
- Top 25 World's Best Companies - TIME, 2023
- Top Companies for Executive Women - Seamount, 2023
- Best Place to Work for Disability Inclusion - Disability Equal Index, 2023
With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.
Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.
In the L'Oréal Dermatological Beauty Division, we change people's lives by creating the ‘beauty of health’ with our iconic brands (La Roche- Posay, Vichy, CeraVe, Skin Ceuticals). With the most prescribed brands by dermatologists and other specialists, our division is maintaining a double-digit growth worldwide for the last 5 years which is fueled by +7.5k employees around the world.
A Day in the Life
L’Oreal’s LDB is searching for a data driven, detail oriented, Business Analyst to lead deep dive analyses and advanced analytics projects to support our direct-to-consumer channels, to develop and execute an analytics roadmap. The expectation is that this individual will become an expert on the LDB customer by developing and disseminating customer insights and analyses that support business objectives and will work with analytics and data capture on a fleet-wide, regional, and individual store level.
Requirements
Bachelor’s degree preferably in Business Analytics, Information Systems/Technology, or other related fields
2-3 years’ experience working with SQL - mastery of SQL is a must
3-5 years’ related business experience, preferably in a direct-to-consumer Retail or Digital channel
Experience with modern dashboarding and data visualization tools such as Tableau and other
Mastery of Microsoft Office Suite is a must - heavy focus on Excel and PowerPoint
Experience working with statistical analytics languages (Python, R, SAS, etc.) is a bonus
Ability to effectively reconcile the needs of business stakeholders with the IT and Database management teams
Knowledge of integration concepts as they relate to sourcing data from disparate sources
Excellent interpersonal skills with the ability to work effectively as a member of a fast paced, dynamic team, servicing stakeholders at both the headquarters and in the sales field
Self-motivated, results-oriented performer with excellent time management and prioritization skills
Responsibilities
Create and distribute monthly/quarterly customer KPI Reports to assist Brands in driving their DDM goals
Data collection progress of each Brands
Product launch or product performance reports
Brand level deep dives
Preparing customer segments against which DTC, E-Retailer or Field Teams can activate against in various channels
New customer vs Best customers behavior analysis
What We Offer
Salary Range: $117,400.00– $167,300 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Your Future Team
We are the Accounting team at the L’Oréal Business Service Center located in St. Petersburg, FL. We lead the completion of all the critical accounting transactions. We ensure the compliance of our methods and processes and develop the reports that are used to share our results globally. We are always aiming to reach even greater heights in terms of accuracy and timing, and are looking for exceptional Accounting professionals like you. Come join our dynamic team!
We Are Committed and Engaged
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.
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