Job Description
Why Russell Cellular?- Health, dental, vision, and life insurance as well as paid sick days and company holidays
- Employer matched 401K after 1 year
- Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
- Employee Assistance Programs
- 750+ locations in 43 states employing 2,600+ employees
- Verizon Sales discounts and incentives
- Opportunity for growth and advancement through training
- Flexible scheduling
- Community involvement opportunities
The Reporting Specialist works directly with the Sales Operations Manager to accomplish a variety of tasks and projects.
Job Responsibilities
- Daily, weekly, and monthly reporting of key sales and operational items
- Identify trends and areas needing heightened focus
- Examine utilization of the internal CRM program and its success rate
- Evaluate customer satisfaction results and conversion rates
- Review usage of digital forms from the sales field
- Actively look for ways to improve upon current reports to increase effectiveness
- Strong PC skills including Microsoft Outlook and Microsoft Office (heavy focus on Excel)
- Reporting experience, particularly with web-based software
- Strong attention to detail and organizational skills
- Effective communication and strong interpersonal skills; ability to communicate to members of the leadership team
- Ability to work independently and multi-task
Come and join us and be a part of the Russell Cellular success!
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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