Job Description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Sales Specialist
General Summary:
The Sales Specialist is responsible for positioning and selling specified ConnectWise solution(s) to new prospects and cross-selling to the existing customer base. This role works in partnership with the Sales team to drive revenue by generating pipeline and qualifying opportunities, then manage the sales cycle and/or assist in owning the opportunity.
Essential Duties and Responsibilities:
- Provides support to the Sales team, with a high attention to detail
- Researches, analyzes, and documents findings
- May influence others within the Sales team through the explanation of facts, policies, and practices
- Generate pipeline, with a focus on their solution specialty, but not limited to solely that solution(s) when appropriate
- Owns and manages specified opportunities of solution(s) that are (but not limited to) a certain threshold of quantity of product, ACV, unique industry, and any thresholds based on rules of engagement
- Collaborates with the Product team on Roadmap needs/prioritization that will generate future pipeline and ACV
- Collaborate with Marketing to create content, webinars, and other lead generation initiatives or messaging
- Assists with leading sales enablement for the sales floor of their solution(s) and/or releases that impact the value/positioning
- Gathers thorough discovery and collaborates with cross-functional teams to demonstrate value to the prospect
- Evaluates prospects needs and demonstrates their solution specialty to these needs to an appropriate degree
- Follows required CRM processes, documentation, and hygiene
- Engages and collaborates with Engineering on achieving a technical win and validation of value of the solution(s) of interest by the prospect/partner
- Participates and presents in recurring deal review meetings in alignment with forecasting requirements
- Meets and/or exceeds the monthly sales quota derived from the appropriate Sales Incentive Plan
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work independently on projects and processes with general supervision
- Practical knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business and partner requirements
- Strong relationship building skills
- Ability to take a consultative approach to all interactions with prospects
- Organized, detail oriented, and self-motivated
- Demonstrated ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process
- Proven sales track record of success with the ability to identify opportunities and leverage internal and external resources appropriately
Educational/Vocational/Previous Experience Recommendations:
- Bachelor's degree in related field or equivalent business experience
- 2+ years of relevant experience
- Preferred: Experience in relevant channels preferred: [Managed Service Providers (MSP), Value-Added Resellers (VAR), Office Equipment (OE), Technology Service Providers (TSP), Security (MSP+)]
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 10-20% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
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