Sales Operations Specialist

Who We Are

For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.

This is an exciting time for us! We’re currently experiencing significant growth, with increased sales and installations of our public safety products. So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve

The Role

The Sales Operations Specialist will support the Revenue Operations Manager in ensuring the Global Sales Team(s) are set up for success and following an effective Sales Process. The SOS will monitor Sales Pipeline Accuracy, assist with Sales Onboarding & Training, Audit Closed-Won Orders, Review CRM Data Integrity, and work with the sales Operations team to complete ad-hoc projects and document processes. The SOS will liaise heavily with Business Unit Leaders and Key Stakeholders from Finance, Product Management, Operations, Marketing, and Sales.

You are well organized, self-directed team player. Skilled at relationship building and change management. Comfortable with day-to-day tasks and taking on new projects. Confident enough to liaise with key stakeholders and ask important questions. Process and procedure-oriented with experience supporting Sales Teams and working out of a CRM Tool. You thrive in a fast-paced environment and can adapt to changing priorities when new deadlines arise. Proactive when it comes to CRM data integrity, and happy to support your teammates.

What You'll Bring

• College Diploma, Bachelor’s Degree
• Salesforce Administrators Credentials (Asset)
• 2-5 Years in a Sales Supporting Role
• Experience with a CRM Tool, preferably Salesforce.com
• Experience with cleaning and organizing data in Excel
• Bilingualism (Asset)
• Excellent analytical, organizational, and time management skills
• Accountability for actions and results can work with strict deadlines
• CRM Tool Experience, Subject matter expertise in Traditional Sales Processes and procedures
• Excellent at Relationship Building, a Team Player

Equal Opportunity

Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm Public Safety. For detailed information on our accessibility policies, please contact info@versaterm.com.