Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an amazing IT Business Analyst to fill this role, which is based in our Seattle or Miami offices. As IT Business Analyst, you will serve as a bridge between business objectives and development solutions for the Holland America and Seabourn websites. This role requires a deep understanding of each brand's website needs, where you will gather, refine, translate, and groom high-level requirements, rules, and use cases into detailed specifications for the development team. Working closely with Product Managers, Content Authors, UX Designers, ADA specialists, and Analytics teams, you will ensure business goals are met while delivering an exceptional user experience.

Here’s a summary of what Holland America is looking for in its IT Business Analyst. Is this you?

Responsibilities

Review High-Level Requirements and collaborate with Product Managers, Content teams, and other stakeholders to understand the scope of proposed projects.
Review UX designs and collaborate with UX designers.
Create detailed Jira stories with Acceptance Criteria, including bugs.
Create business requirements, rules, and functional specification documents for various projects that will incorporate screen designs, use cases, and API updates.
Lead grooming sessions.
Participate in Agile ceremonies.
Support and unblock development teams by answering requirement questions and setting up test data.
Understand authoring needs to create author instructions for demos.
From time to time lead other agile ceremonies (ex: standups)
Work closely with QA/SDET’s for testing and requirement clarification

Requirements

Bachelor’s Degree - Business, Computer Science or equivalent experience
Minimum of 5 years’ experience in a software development business analyst role as well as experience delivering business systems solutions in an enterprise IT environment.
Jira Experience
Creating Confluence Pages for Documentation
Ability to gather requirements and turn into detailed Jira ticket requirements.
Ability to document business requirements, acceptance criteria and use cases.
Knowledge of Agile software development methodologies
Presentation skills to convey technical information to both technical and non-technical stakeholders.
Excellent communication to convey technical information to both technical and non-technical stakeholders.
Ability to work independently with minimal supervision.
Support development teams
Collaborate with Product Management, UX and content teams.
Ability to multi-task and handle changing priorities.
Excellent interpersonal, analytical, and verbal/written skills
Excellent collaboration and leadership skills, and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position is in-person based in our Seattle or Miami offices. Successful candidate must be within commute distance and able to go into the office 3 days per week.

What You Can Expect

Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Base Salary Range: $86,500.00 to $116,800.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

#HAL

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