Front Desk Sales Supervisor

Job Description

Please note: This job is a sales, operations, and supervisor role, no Music Background is Needed.

Angeles Academy of Music, is the largest private Music Academy in Los Angeles! We are looking for a full-time front sales supervisor at out new locations in Tarzana.

$22-$29 per hour, plus potential commission on net sales. Medical, Dental and Vision.

What we are looking for!

• Great with sales (Hitting sales targets)
• Bachelor in Business Administration is preferred
• Great with customer service, suppervising a team and admistrative duties.
• Multitasking, orgnized , fast-paced enviorment, thrive under pressure
• Must be great with kids and people.
• Great memory and phone skills
• Position will start immediately.
• Must have reliable transportation.
• Self motivated/ability to work independently.

If you love people, if you love kids, if you are a good salesperson, if you enjoy suppvising a team, if you are a neat and orgnized person, then this is the job for you.

SCHEDULE

• Must be willing to work at least one or two weekend days.
• Precise schedule TBD, but once set, will remain consistent.
• Weekdays: 12:30 p.m. - 9 p.m.
• Weekends: 9 a.m. - 5:30 p.m.

JOB DUTIES:

1- Sales:

• Hitting Academy's sales targets and withdrawals targets.
• Great sales ability, to draw new inquiries into the school and educate them.
• Selling our school and lessons on the phone to potential clients is one of the most important parts of this position.
• Please be comfortable with your skill in sales and influencing people prior to applying.
• Answering phones (We're looking for the GOLDEN VOICE, which sounds amazing on the phone with a great positive tone).
• Registering clients and following up with prospective clients.

2- Customer Service and adminstation:

• Answering phone calls/emails and being very orgnized on returning calls/emails
• Handling customer issues, feedback, and taking action to complete sometimes complex customer needs.
• Great memory with the ability to remember lots of details.
• Opening/Closing/ Light Cleaning.
• Greeting every customer, creating a welcoming and warm work environment.

3- Supervising instructors on a daily basis

• Watching the quality of lessons, timing, dress code, and culture of the Academy, and reporting back.
• Interacting with instructors and handling their needs/ Scheduling issues

Education:

• Bachlor degree is Required
• Business adminstration degree is Preferred
• Music background is not required or necessary.

Experience:

• Sales experiance: 2 year (Preferred)
• Suppervising team: 2 year (Preferred)
• Microsoft Excel and Canva: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Ideal previous experience:

• Service business's frontdesk: Gym, Spa, Beauty Salon front desk
• Restaurant, Hospitality
• Bank teller
• Retail/Sales
• Medical office
• Phone customer support
• Or, any position that is fast-paced, with a lot of interaction with the public.

Other info:

• Work Location: Tarzana, and/or WestLA.
• Ergonomic Workspace: Yes
• Financial Duties: Billing
• Company's website: https://www.angelesacademyofmusic.com

How to apply:

• To apply please email your resume.
• No phone calls or drop-ins, please
• ANYONE THAT CALLS OR DROPS IN WILL NOT BE CONSIDERED FOR THE POSITION

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High-stress tolerance -- thrives in a high-pressure environment

Benefit Conditions:

• The waiting period may apply
• Only full-time employees are eligible

Job Type: Full-time

Pay: $22.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Parental leave
• Vision insurance

Experience level:

• 4 years

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• Hospitality: 2 years (Preferred)
• Sales: 2 years (Required)

Ability to Commute:

• Tarzana, CA 91356 (Preferred)

Ability to Relocate:

• Tarzana, CA 91356: Relocate before starting work (Required)

Work Location: In person

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