Job Description
A. Background
The WSSC IT Quality Assurance Team Supports all projects, incidents, Disaster Recovery, Patching , Automation and Artificial Intelligence initiatives through testing and Validation. Team members are responsible for various platform types such as GIS, Oracle EBS, mainframe , AWS and others as assigned. All selected consultants will join the Quality Assurance team to work on all applications and projects as assigned.
B. Job Description
Duties / Responsibilities
1. Works closely with development teams to evaluate the application requirements and synthesize
plans, strategies, and scenarios for system testing.
2. Assists in the development and implementation of QA testing strategy and design for large projects,
complex, and/or enterprise-wide IT projects.
3. Works with the Quality Assurance Manager and application development teams to establish plans,
standards, and procedures that will add value to and satisfy the constraints of the project.
4. Ensures adequate product testing prior to implementation.
5. Provides technical expertise to the team and oversight and guidance to other QA team members.
6. Defines and tracks quality assurance metrics such as defect densities and open defect counts.
7. Provides training and guidance to project teams with regard to QA processes and procedures within
a project.
8. Educates business users on business requirements and user acceptance testing protocols.
9. Conducts user acceptance testing by working very closely with the user acceptance testers.
10. Prepares and delivers presentations on various aspects of IT QA to other departments of IT and as
well as WSSC Water business users.
11. Facilitates regular Patching events for Windows and Linux and other platforms as assigned.
12. Develops, maintains, and provides status reports on project progress metrics.
13. Evaluates automated testing tools and in-house processes with a constant view toward refinement
and improvement.
14. Follows projects/changes post go-live to ensure the production performance is consistent with the
tested solution.
15. Ensures standards are being followed for testing, bench marking, and change management.
16. Works with test automation or possess the ability to come up to speed learning UFT automation.
a. Education: Bachelor’s Degree from an accredited college or university majoring in Engineering, Computer Science, Mathematics, or a related field.
b. General Experience: At least seven (7) years of professional job-related experience with a bachelor’s degree or five (5) years with a master’s degree.
Specialized Experience:
1. Public Utility experience preferred.
2. Experience with Laboratory information management systems.
3. Experience with UC4 batch processing tool.
4. Experience with Customer 2 Meter C2M / Workforce management systems
5. Advanced knowledge of testing strategy and design, and quality assurance methods and procedures.
6. Experience with ALM, UFT and LoadRunner preferred.
7. Advanced working knowledge of system integration testing, Automation testing, Infrastructure patching, performance testing, white box, black box and UAT testing.
8. In-depth knowledge of the full life cycle SDLC process and user methodologies.
9. Diverse knowledge of programming languages, including Web Focus, .NET, JAVA/J2EE, UNIX
and SQL programming languages.
10. Knowledge of designing and building test automation processes.
11. Excellent written, verbal, and interpersonal communication skills
12. Proficiency in Microsoft and other project management tools.
13. Familiarity with relational databases, such as Oracle, SQL Server,
14. Ability to test complex, distributed enterprise systems as well as web applications.
15. Ability to assess software requirements quality including traceability.
16. Ability to succinctly document inconsistencies and defects along with clear descriptions of how detected and/or steps needed to recreate and ability to make the appropriate recommendations.
17. Ability to meet scope, budget and tight implementation schedules.
18. Ability to understand business processes and formulate/execute a testing strategy in support of that process.
19. Ability to establish and maintain effective relationships at all levels of the organization.
20. Ability to lead large scale testing efforts with minimum supervision.
c. Skillset
a. ALM
b. UFT
c. LoadRunner
d. SQL
e. Test Script Development
f. System design and architecture diagrams.
g. Verbal and written communication.
h. Problem-solving.
i. Multi-tasking.
j. Team collaboration.
k. Critical thinking
l. Task execution leadership
Job Types: Full-time, Contract
Pay: $60.00 - $70.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Laurel, MD 20707: Relocate before starting work (Required)
Work Location: In person
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