Job Description

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

IT Director – Cloud & AI Platform

Locations: Dallas, TX or Akron, OH (Hybrid)

POSITION SUMMARY:

The IT Director of Cloud & AI Platforms at Signet Jewelers plays a crucial role in overseeing the architecture, development, deployment and management of the Signet Cloud (AWS/Azure) environment, as well as the integration and implementation of AI Platforms & Governance to support business innovation, reusability, and scalability. The ideal candidate will lead a team of cloud engineers and architects, working collaboratively across Solution Delivery, Enterprise Data, InfoSec, Infrastructure, and Business Units to drive the adoption and optimization of Cloud and AI technologies. Additionally, this role will be responsible for the effective operation of our Cloud environments while ensuring adherence to our guiding principles, standards, and compliance frameworks.

RESPONSIBILITIES:

Strategic Leadership

Define and execute the vision for Cloud and AI platforms to align with company goals, ensuring scalability, security, cost optimization, and high availability
Establish best practices, standards, and governance for Cloud and AI initiatives, balancing innovation with regulatory and operational standards
Collaborate with IT leadership to determine strategic opportunities for AI and Cloud technologies within the organization

Cloud Environment Management

Oversee the deployment, management, and optimization of cloud services, focusing on
legacy migration and modernization to serverless and cloud-native platforms within AWS
Develop strategies and re-usable applications for effective CI/CD and IaC pipeline
automation, ensuring audit compliance and the elimination of manual processes
Drive cloud cost optimization initiatives and ensure operational efficiency across cloud
accounts and associated resources
Enable operational support for cloud shared services with a focus on observability and
operational readiness while ensuring adherence to best practices and standards

AI/ML Platform Governance & Collaboration

Direct the design, architecture, and implementation of enterprise AI/ML models, tools, and
platforms across the organization to support data-driven decision-making
Lead the AI Collaboration function to track and report on active AI use cases across the
enterprise while facilitating cross-functional discussions of active AI initiatives
Participate in the AI Governance Council to develop our AI guiding principles and standards
while promoting responsible AI and the intake & evaluation of AI use cases

Vendor Management & Stakeholder Partnership

Manage relationships with key technology partners (e.g., AWS, Azure, Cloud and AI
vendors) to ensure optimal service and access to new technologies
Negotiate contracts and evaluate vendors to optimize cloud and AI costs, quality, and
Support
Lead the Cloud Migration and Modernization Program to reduce our on-premises footprint
and end-of-life risk, while modernizing and optimizing our business applications
Support Customer Success program for Cloud FinOps to drive continuous improvement
and accountability through transparency and visibility

POSITION QUALIFICATIONS:

Bachelor’s degree in computer science, Informational Technology, Engineering, or a related field (Master's degree preferred)
Proven experience in cloud computing with at least 5 years in a leadership role overseeing Cloud and AI initiatives
Deep knowledge of AWS cloud services (compute, storage, networking, security, DevOps)
Strong background in AI/ML platforms (e.g., Amazon Q, Bedrock, SageMaker)
Proficiency in data governance and responsible AI practices
Proven experience in managing, mentoring, and growing technical teams, with a strong emphasis on collaboration and innovation
Excellent communication, strategic thinking, and stakeholder management skills, with a demonstrated ability to influence executive leaders and technical teams alike
Ability to adapt to a fast-paced, dynamic work environment
Certifications in Solutions Architecture, DevOps, and/or AI

BENEFITS & PERKS: