Business Development Center Representative

Job Description

Fast growing automotive dealership in the Los Angeles area is seeking individuals to join our team of professionals. The position will be centrally located at our Universal City Nissan dealership.

The Business Development Representative is responsible for increasing the volume of trade ins taken by utilizing the Kelly Blue Book instant cash offer leads and prospects. The goal is to raise the number of appraisals on possible trades by making outbound calls, texts and emails in order to produce specific appointments for the dealership sales department. The BDC is the critical main communication link between customers and the dealership. There are advancement opportunities within the dealership for candidates who succeed and show a willingness to learn.

Responsibilities:

• Outbound phone calls, texts and emails for inquiries on KBB ICO (instant cash offer)
• Conduct inbound/outbound sales calls as directed by management to produce additional sales opportunities
• Maintain a friendly tone while answering inquiries from guests and providing related vehicle sales information
• Maintain product knowledge and dealership vehicle inventory knowledge
• Handle all guest interactions with a focus on customer satisfaction
• Candidate must be able to work well in a team environment

Required Work Experience:

• Computer literacy to include data entry, Microsoft Word, Excel, and Outlook
• Excellent communication (verbal and written) and interpersonal skills
• Self-motivated, self starter, goal-oriented, and has the ability to work in a fast paced environment
• Exceptional attention to detail and organization skills'

'Benefit Conditions: * Waiting period may apply

• Only full-time employees eligibleThis Company Describes Its Culture as:

• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

Paid Training:

• Yes

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $17.28 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

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