Sales Enablement Specialist

Canon has been at the forefront of digital imaging solutions for more than 80 years. We've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We've adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon's story.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.

Join our team and reap the rewards as we take Canon to the next level!

• Are you passionate about creating seamless customer experiences and delighting customers?
• Do you enjoy working hands-on in the field, identifying sales opportunities and building strategies for growth?
• Are you motivated to develop impactful sales enablement programs that directly drive customer satisfaction?

Key Responsibilities:

• Leading equipment upgrades and renewals: Engaging customers with products and programs that highlight exclusive benefits and perks.
• Proactively identifying sales opportunities: Attending service calls and meetings to discover sales opportunities and enhance the Canon customer experience.
• Advancing the Service Lead Share Program: Empowering service technicians to identify and report potential sales leads for recognition.
• Gathering market insights: Collecting references and testimonials for the Sales Enablement Team to leverage and promote.
• Creating comprehensive customer experience plans: Collaborating with Sales, Service, Marketing, and Business Planning to outline detailed strategic action steps (e.g., product positioning, promotional offers, and lead generation programs).
• Facilitating program improvements: Working closely with Service Leaders and technicians to gather feedback and implement strategic recommendations.
  • Supporting Canon’s service visibility: Partnering with Service, Sales, and Marketing to develop presentations, marketing materials, and drop-off content that promote Canon’s service capabilities.
  • Contributing to KPI development and tracking: Offering insights on KPI creation, monitoring performance, and preparing executive reports on the service organization.

• Passion for customers and empowering them to transform their businesses.
• Strong communication and presentation skills.
• Post-Secondary education in Business or related fields.
• Minimum of 3 years experience in sales, or marketing department required.
• Intermediate analytical skills to assess customer requirements and gather information from various sources.
• Intermediate time management and multitasking abilities to manage competing priorities and projects effectively.
• Intermediate project/process management skills for planning, coordinating, and executing strategic plans.
• Intermediate in MS Office, particularly PowerPoint for presentations and Excel for data filtering.
• Fluency in both French and English is an asset.

• We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

• Free coffee and snacks
• On-site cafeteria and outdoor patio
• Employee gym and fitness centre
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events

Join our team and reap the rewards as we take Canon to the next level!

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713.

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit careers.canon.ca