DIRECTOR OF EVENTS - HYATT WESTLAKE

Description:

Reports To: Assistant General Manager/Director Food & Beverage

Job Purpose: To schedule banquets, parties, etc., ensuring all arrangements are made so as to provide the customer with a very high level of service and quality.

Job Responsibilities:

1. Determine amount of future business and work load requirements with information gathered from CS/sales department.

2. Requisition required help and instruct work expectations for banquets.

3. Meet with function group leaders to determine last minute changes and discuss various set-up arrangements.

4. Ensure proper service to clients during the banquet.

5. Ensure proper cleaning of all equipment after function is completed.

6. Supervise assigned banquet personnel: hiring, terminating, training and developing.

7. Schedule banquets, parties, etc.

8. Assist personnel in setting up a function room to the desired specifications set forth by the CS/sales office.

9. Other duties as assigned.

Job Skills:

1. Read and interpret business records and statistical reports.

2. Use mathematical skills to interpret financial information and prepare budgets.

3. Analyze and interpret policies established by administrators.

4. Understand government regulations covering business operations.

5. Make business decisions based on production reports, similar facts, and experience.

6. Deal with the general public, customers, employees, union and government officials with tact and courtesy.

7. Plan and organize the work of others.

8. Change activity frequently and cope with interruptions.

Requirements:

Education

• Bachelors Degree in Hotel Management required

Experience

• 2 years supervisory experience in banquet operations with 3 years hotel operations experience; OR, an equivalent level of education and experience.

Licenses/Certifications

• TIPS Certification and Food Safety Certification