SALES AND BUSINESS DEVELOPMENT MANAGER

About Bauco Access Panel Solutions Inc.

Founded in 1995, BAUCO is a manufacturing enterprise located in Victoria, BC utilizing local skills and internationally sourced inputs and technologies to create exceptional products and services. As the manufacturer and distributor of quality access panels, we serve local, national and international clients in North America and the Caribbean. The access panels are virtually invisible when finished and are an architect favourite for high-rise construction projects such as hotels and residential developments. We support architects, developers, and contractors in solving service access issues, while maintaining interior design aesthetics and ensuring easy access.We have a dynamic team with overwhelming passion and commitment to excellence. Our strong growth continues and this business development outreach job is a key position.

About the role:

This is a long-term career opportunity to build relationships with decision-makers in the construction industry throughout North America. You actively engage with AEC professionals by phone, email, mail, virtually and in person. You are a product consultant in a specification driven industry, supported by our excellent customer service team. You are an ambassador for the BAUCO brand, and your primary goal is to ensure that more and more construction professionals are aware of our products and services. Your creativity, energy, and strategic thinking will fuel our growth and continue to solidify our position as an industry leader.

What you will be doing:

• Create strategies and processes to increase revenue and expand the customer base.
• Develop and nurture strong relationships with new and existing contractors, architects, developers, engineers, distributors, interior designers, property managers.
• Identify, research, and follow up on construction project leads.
• Endeavor to exceed client expectations as a trusted advisor on everything access panel.
• Collect market and product information through research and listening to client’s concerns to stay ahead of trends, understand competitor strategies, and uncover untapped potential.
• Develop and maintain accurate sales reports and forecasts.
• Create and deliver compelling and convincing presentations and product demonstrations.
• Work with the marketing function on lead generation and to develop and execute sales and marketing campaigns.
• Set individual sales targets with the sales and business development team and oversee the activities and performance of the team.
• Develop your team through motivation, counseling and product knowledge education.
• Collaborate with cross-functional teams, such as marketing, product development, and customer support, to ensure a seamless customer experience.
• Make data-driven decisions to adapt and refine approaches for improved results.
• Make cold calls with no fear attitude and a comfort level.
• Handle complex customer complaints or inquiries.
• Analyze data and customer feedback to improve customer service and experience.
• Analyze market trends and competitors’ strategies to identify opportunities.
• Coordinate with the creative team to produce engaging content and advertising materials.
• Implement customer loyalty programs to retain existing customers and attract new ones.
• Work out of our Victoria, BC office, with the opportunity from time to time to travel for tradeshow and networking activities (destinations such as NYC, LA, Phoenix, Miami, Toronto, Vancouver, Chicago, Washington DC, Bermuda, etc.).

What you bring to the table:

• Post-secondary education or equivalent and relevant work experience.
• Fifteen years or equivalent experience in customer service, B2B sales/service, or consultative sales environment.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities.
• A strategic thinker with a results-driven mentality.
• Experience in a construction, architectural, or design-related field an asset.
• A high performer’s proven record of accomplishment, showcasing ability to consistently exceed targets and deliver exceptional results.
• Computer skills – familiarity with CRM software and sales tools.
• Ability to focus on desired targets, set goals and action plans.
• Ability to develop in-depth knowledge of our product, client, and industry.

What we will provide to you:

• Competitive salary plus participation in the company bonus program.
• Comprehensive medical, dental, and vision care benefits to support you and your family.
• Options for flexible hours and some remote workdays.
• Generous vacation and personal leave policy to recharge and rejuvenate.
• Continuous learning and training to sharpen your skills and keep you ahead of the game.
• A casual and supportive work environment that nurtures innovation and ideas and recognizes and rewards outstanding performance.
• One-on-one meetings, Performance reviews, Collaborative planning, and goal-setting sessions, Employee of the Month peer recognition program, Monthly staff appreciation lunches, and many other perks.