Operations Associate

Record360, LLC
Remote in Fort Wo… / Remote
11 days ago

Job Description

About Record360

We believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident sharing high value assets (i.e., equipment, trucks, cars) by providing them with simple tools to inspect, protect and manage their fleets and build relationships of trust with their customers. We aspire to provide amazing experiences to our customers, build simple and impactful products, and become the best versions of our personal and professional selves. Our asset maintenance platform is used by thousands of equipment, truck, and car rental shops and we’re growing fast.

The Role

Your mission is to manage and optimize the data & business processes at Record360, to help us make better decisions. The stage is set: we have a fantastic team, utilize the Entrepreneurial Operating System, and have a number of systems in place to run a tight ship. Your job is to take over the tactical execution of existing processes, while also thoughtfully maturing those processes to prepare us for our next phase of growth. This is our first hire on the Operations team, so you will have the opportunity to chart the path for a world class org. This role reports to the COO.

Responsibilities

  • Marketing Automation: Manage and optimize our Marketing Automation system (Pardot) for ~250 leads per month
  • Lead Routing: Ensure leads are routed & reported on properly
  • Sales Tools: Manage and optimize our various Sales tools (Outreach, Atrium), and propose additional ways to enable our team through technology
  • Sales Process Automation: Uncover opportunities to improve speed-to-outreach and opportunity conversion; help reps spend more time selling by building thoughtful automations
  • Reporting / Analytics: Conduct end-to-end funnel analysis for Executive Reviews
  • Project Management: Manage quarterly cross-functional projects to completion
  • Entrepreneurial Operating System®: Maintain & facilitate our quarterly planning process

Qualifications

  • 1-3 years of experience in Revenue Operations, Data Analytics, Project Management, or similar
  • Salesforce Certification or administration experience strongly preferred
  • Entrepreneurial: You thrive in a fast-paced startup and bring structure to chaos
  • Analytical: You’re a data-driven decision maker who knows the right questions to ask
  • “GSD” Attitude: Excellent time management skills & ability to drive projects forward
  • Resourceful: Willing to roll up their sleeves and get things done with limited resources
  • Tech Mindset: Affinity for learning new tools & technologies, and improving processes with automation

Compensation

  • Opportunity to play a critical role in a high growth environment
  • Competitive compensation
  • 401k matching
  • Medical, dental and vision healthcare coverage
  • Flexible PTO
  • Paid parental leave
  • Fully remote with moderate travel

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