Job Description
We are looking for an experiencedDirector of Revenue Operations to join the Marketing Team as a role in our Teaneck, NJ office. This role will be a critical part of expanding UVeye’s business throughout the US and be responsible for rapidly improving the operational processes and workflow of the sales teams. The Director of Revenue Operations will play a pivotal role in optimizing and automating our sales processes, implementing new technologies and tools, and in the execution of building and maintaining a scalable sales engine. The right candidate is someone who is process and detail oriented, provides analytical rigor and structure, thrives on enabling sales teams maximum productivity, and consistently delivers results in a fast-paced and often ambiguous environment.
Here’s what you’ll be doing:
- Sales Operations Strategy: Develop and execute a comprehensive sales operations program
- Sales Process Optimization: Define, document, and continually refine sales and customer success processes to increase efficiency and effectiveness, ensuring alignment with industry best practices
- Data-Driven Decision Making: Implement a data-driven approach to analyze sales performance, identify trends, and provide actionable insights to sales leadership
- Sales Enablement: Oversee the development and execution of sales enablement programs (including Salesforce), tools, and content to equip the sales team with the necessary knowledge and resources for success
- Sales Technology Management: Evaluate, select, and manage the sales technology stack, (including Salesforce, Hubspot, highspot) to support the sales and customer success teams needs
- Cross-Functional Collaboration: Collaborate closely with other departments, including BI/ Data, marketing, finance, and product development, to ensure alignment and seamless execution of go-to-market strategies
- Sales Forecasting: Work closely with sales leadership to develop accurate sales forecasts and provide insights for resource allocation and strategy adjustments
- Team Leadership: Build, mentor, and lead high-performing sales operations teams
- Training: Develop and lead training of new and current sales employees.
- Evaluate, design, and implement the processes, programs, and systems to support Canopy’s revenue growth;
- Mentor and develop team into a highly effective and skilled revenue operations organization with deep system expertise;
- Proposals: Assist sales team in creating proposals that balance customer and company needs;
- Data Management: Manage collection and evaluation of sales data to improve effectiveness of team and campaigns;
- Support the vision and values of the company by setting an example and demonstrating desired behaviors;
- Partner with Marketing Operations team to ensure the seamless transition of MQLs to the sales teams;
- Lead roll out of major sales changes such as new pricing and packaging;
- Improve sales and CS productivity by simplifying processes and evaluating new tools, enabling our team to work smarter.
Requirements:
What we’re looking for:
- 7+ years of Sales Operations experience. Minimum 3 years experience leading sales operations teams, preferably with a SaaS company
- Undergraduate degree from top tier university required; MBA or graduate degree a bonus
- Strong personal productivity computer skills and applications, including Salesforce.com, Google, and Microsoft
- Proficiency in Salesforce, highspot, Outreach/SalesLoft, Connect&Sell, Gong.io, DiscoverOrg, ZoomInfo, LinkedIn Sales Navigator or other sales automation/enablement tools
- Ability to analyze and articulate GTM strategies using data-driven findings to support meaningful recommendations and outcomes
- Experience in start-up or early-stage environments with little or no defined infrastructure or processes
- Exceptional attention to detail whos is highly organized, have multi-tasking skills, and efficient in ambiguous situations with strong analytical and research skills
- Strong written and verbal communication skills, with a track record of presenting to senior management
- Track record of working in a fast-paced, fluid environment
- Ability and empathy to relate to all levels of the sales team
- Analytical and problem-solving orientation
- Experience in sales enablement
- Focus on process consistency, efficiency, optimization and growth
- Exceptional business communication and leadership abilities and have proven experience of inspiring and steering personality types across the board
- Capable of extracting a narrative from big data analysis and formulating a hypothesis and recommendation;
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