Job Description

Turning Leaf - one of the Midwest's largest CBD and vapor retailers - is growing and expanding! We are looking for a qualified retail sales representative to provide our customers with outstanding service.

We are excited for our future as we will begin offering products with our customers overall wellness in mind. For many, quitting smoking in favor of vaping is just the first step in their wellness journey. As we have found with hemp and kratom products, adult consumers prefer alternative wellness options.

A great candidate will have strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must. Our retail sales representatives must ensure that every customer leaves our store satisfied and eager to visit again. Retail sales representatives are also responsible for directly supporting store managers and regional managers, as well as all store-level initiatives.

Uncapped earning potential through our revenue-sharing structure!

Responsibilities

Assist Store Manager and Assistant Manager in planning and implementing strategies to attract customers and meet or exceed target metric objectives
Coordinate daily customer service operations (e.g. sales processes)
Operate cash drawer, performing basic math, counting back change amounts, and verifying cash and credit amounts
Conduct inventory and report accurate variances
Attend weekly meetings
Act as our store’s representative and set an example for other team members
Responsible for maintaining store cleanliness and organization in accordance with company’s standards and expectations
Properly follow all company policies and procedures and report concerns to upper management
Communicate with customers and evaluate their needs
Analyze customer behavior and adjust sales strategies and merchandising in-store
Address and resolve customer complaints and grievances
Ensure consistent execution of company’s marketing and visual presentation
Verify store security at closing by checking for locked doors, locked safes, and set alarms

Requirements

Ability to stand/walk for long periods of time
Comfortable picking up and carrying boxes up to 50 lbs.
High school degree or equivalent
Experience as a retail sales representative or similar role is a plus
Familiarity with visual merchandising
Ability to stock and restock shelves
Strong communication skills
Excellent problem-solving skills
Good organization skills
Positive and friendly attitude
Ability to successfully work in a team-oriented environment

Benefits:

After completion of training, all Retail Sales Representatives will be eligible for:

401K contributions
Attractive discounts on products
Monthly bonus incentives

Turning Leaf is an industry leading cannabis, vapor, wellness, & cigar store with ten Midwest locations.
At Turning Leaf we help our communities enjoy their unique lifestyles. We believe in providing access to quality alternative products and education to help guide them.

Pay: $15 - $18 / hour

Pay: