Job Description

Silhouette Aesthetics, a premier medical practice offering a wide range of aesthetic and wellness services, is looking for a motivated Aesthetic Sales Consultant with exceptional communication skills and a passion for sales and relationship building. We provide competitive pay with a base salary and uncapped commission, along with a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company matching, and numerous opportunities for professional growth. Employees also enjoy significant discounts on our premium services and skincare products. Join our dynamic, state-of-the-art medical spa, where your contributions are valued in a supportive, team-oriented culture.

As an Aesthetic Sales Consultant, you will manage consultations, convert quotes, drive sales, and ensure a positive client experience. We seek candidates with proven sales experience who demonstrate confidence, emotional intelligence, self-driven, integrity, and strong organizational skills. Reliability, a strong work ethic, and outstanding customer service are essential for building lasting client relationships and thriving in this role.

Key Responsibilities:

Manage consultations with warm leads and explain our aesthetic services.
Build trust and relationships with potential clients by discussing service benefits, answering questions, and overcoming objections.
Upsell additional treatments and products to enhance client satisfaction.
Assist with financing options and scheduling treatments.
Maintain a welcoming, clean, and professional environment in the clinic.
Collaborate with clinicians for seamless service delivery.
Restock inventory, assist with light cleaning, and ensure smooth clinic operations.
Follow Silhouette Aesthetics’ policies and standards to ensure an outstanding client experience.
Greet patients warmly, provide refreshments, and maintain a positive atmosphere.
Required to work on weekends.
Preferably 2 years of college education, though high school diploma holders with patient relations experience will be considered.
2+ years of experience working in a medical office.
Familiarity with medical aesthetics terminology.

Skills and Abilities:

Can immediately build rapport, assess the patient's needs, and create a sense of urgency to drive action.
Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPI's)
Must be technology savvy, familiar with MS Office and CRM tools, scheduling, lead generation software, finance, etc.
Ability to thrive and perform well in a fast-paced environment.
Must be highly organized and detail-oriented with the ability to prioritize completing tasks.
Proficient in educating patients about services, products, and memberships.
Exceptional telephone etiquette with excellent communication skills to engage with various clients, business contacts, and internal staff.

Competencies:

1. Client Focus:

Demonstrates a deep understanding of client needs and consistently goes above and beyond to provide exceptional service.
Responds promptly to client inquiries and concerns, ensuring their satisfaction at every touchpoint.
Seeks opportunities to exceed client expectations and actively works to build lasting relationships.

2. Oral Communication:

Communicates clearly and confidently in both English and Spanish, effectively conveying information to clients and team members.
Actively listens to clients’ needs, addressing their questions and concerns with professionalism and empathy.
Delivers presentations and consultations persuasively, adapting communication style based on the audience.

3. Teamwork:

Collaborates seamlessly with team members to ensure a smooth client experience, contributing to a positive, supportive work environment.
Values diverse perspectives, shows openness to feedback, and contributes to group efforts toward shared goals.
Prioritizes team success over individual achievement, working together to achieve company objectives.

Job Type: Full-time position with a strong preference for Spanish-speaking candidates.

Salary: $20 per hour + an uncapped commission potential (based on KPI and goal achievement). The earning potential for this position averages $34.45 per hour in the first year, with growth opportunities.

Benefits: