CSR - Customer Service Rep

Job Description

Entry Level Full Time Retail Customer Service / Sales Representative Needed ASAP. We provide ALL THE PAID TRAINING!

This is NOT a remote or call center position. Must be comfortable working with clients one-on-one and be able to work in the greater Nashville area.

About us:

Here at JI Business Concepts, the amount of success that someone achieves is directly proportional to the amount of effort they put into it. Our commitment is to our people. This includes our clients, customers and most importantly, our team. We provide a positive, energetic and fun environment that encourages excellence.

What the future holds for JI Business Concepts:

Our proven results mean more growth opportunities for all. Our clients have increased their demand for more market share. This means we are adding to our team and will be expanding into multiple branches. We are looking for high performing candidate like yourself to learn the foundation of sales and be cross-trained into various management and leadership level roles. As a future leader in our company, you will be responsible for client representation at our various locations.

Day-to-day responsibilities of Retail Customer Service and Sales Representative:

• You will be using the latest CRM technology to manage relationships and interactions with current and potential customers
• You will use your people and communication skills to strike up and develop sales
• You will handle incoming customer service inquiries to address all customer concerns
• You will act as the brand liaison between our clients and firm
• You will be responsible for daily data entry of sales process and provide feedback to team

Benefits and perks you will enjoy as a Retail Customer Service and Sales Representative:

• Weekly and Monthly Bonuses for all top performers
• Employee training program from entry level all the way to management
• Absolutely no micromanaging
• Direct coaching from the leadership team
• Industry conferences to aid personal and professional development
• Domestic and international travel opportunities
• Social gatherings and team events in and out of the office

Qualities you must possess:

• Love for interacting with people
• Desire to be the best versions of yourself and contribute at a high caliber to a committed team
• Take ownership of every aspect of setting and achieving goals by demonstrating strong work ethic
• Hold high levels of integrity in order to assure everyone on the team has a true since of trust from the top to the bottom

All interviews are conducted in person on site.

Job Types: Full-time, Part-time

Pay: $15.00 - $29.00 per hour

Benefits:

• Health insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Knoxville, TN: Relocate before starting work (Required)

Work Location: In person

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