Sales Development Representative

We are proud to have been awarded as one of BC’s Top Employers for 2024 and one of Canada's Top Small & Medium Employers for 2023.

Since becoming SaaS based, Binary Stream has more than tripled in size through sustainable growth and now has employees in India, Europe, United States and all over Canada with our Head Office in Burnaby, British Columbia. With our recent growth, we’re still small enough that people can make a big impact here and really see the results of their efforts on a regular basis. Having a great culture based on our values of Team, Innovation, and Growth, we work together and win as a team by collaborating and supporting each other to achieve individual, team based and companywide goals.

Binary Stream Software was founded just over 20 years ago by our CEO who is passionate about people, culture, and products. Binary Stream is an award-winning, Microsoft Gold certified partner that develops enterprise-grade software to enhance Microsoft Dynamics 365. We are a diverse and inclusive team who care about each other and work collaboratively to produce high quality software solutions.

We are excited to grow our team with a full-time role for a Sales Development Representative.

Primary Location: Burnaby, BC (Head Office)

Remote Work Eligibility: Open to candidates within Canada.

Note: Unfortunately, remote opportunities outside Canada or without a valid work permit are not available at this time.

Position Summary:

We're hiring a Sales Development professional to report directly to the VP of Marketing. In this role, you'll drive strategic lead development, building relationships with channel partners, prioritize inbound leads, and Engage all inbound marketing leads from customers, and partners to help showcase our solutions' value and guide them through to qualified sales opportunities. Your pivotal role involves sparking initial conversations, nurturing leads, and ensuring successful conversions. Join us to shape help shape Binary Stream's sales success and play a big role in our growth strategy.

Primary Duties and Responsibilities:

Lead Development:

• Proactively seek new business opportunities through targeted outreach, crafting personalized messages to generate qualified leads.
• Proactively identify and engage new inbound leads aligned with our target customer profile and qualify thru to sales discovery call
• Own monthly KPI’s for new leads developed and sales accepted opportunity targets
• Collaborate with account managers to align expectations and efforts to generate and nurture leads effectively.

Lead Triage:

• Effectively manage and prioritize inbound leads, ensuring seamless and purposeful coordination within the organization.
• Implement a detailed lead triage process, prioritizing leads based on their unique needs.

Engagement:

• Conduct initial conversations with leads to understand challenges, goals, and alignment with our solutions.
• Emphasize a consultative approach during interactions, building rapport, and setting the stage for future engagement.
• Tailor communication to address specific pain points and showcase the unique value propositions of our products/services.
• Utilize various communication channels, including email, social and phone calls, to maintain engagement.
• Employ data-driven insights and feedback to tailor messages and outreach, ensuring relevance and resonance.
• Provide valuable information and educational content to leads, positioning our offerings as solutions to their challenges.

Data-Driven Adaptations:

• Utilize analytics and insights to monitor lead behavior and adjust strategies accordingly.
• Implement data-driven optimizations to enhance the overall effectiveness of lead conversion initiatives.

Collaboration with Sales:

• Work closely with the sales team to ensure seamless coordination of qualified leads.
• Provide detailed insights and context about leads to facilitate effective handoffs to the sales team.

Technical Skills and Other Requirements:

• Proficient in CRM systems (e.g., Salesforce, Dynamics 365, etc.).
• Strong organizational and time management skills.
• Excellent written and oral communication skills with an emphasis on insightful engagement.
• Ability to conduct effective discovery conversations and build relationships.
• Knowledge of account-based marketing best practices.
• Bonus: Experience with ZoomInfo (lead enrichment tool) and HubSpot

Experience and Education:

• Bachelor’s degree in business, marketing, or related fields.
• 1-2 years of relevant experience, preferably in lead development, sales development, or a related role in a software company.
• Proven track record of meeting and exceeding lead generation and engagement objectives.

Compensation and Benefits Package:

At Binary Stream, we know compensation is important to our people. To stay competitive with our pay and benefits, annually we collect and analyze industry benchmarking data from the technology sector across Canada. This data is used to regularly update our salary ranges.

OTE range for new employees: 62,050 – 83,000 CAD

Compensation Structure: This role comes with uncapped commission, where the pay range as On Target Earnings (OTE) is calculated as base salary + on-target incentives. To ensure a smooth transition, we offer guaranteed commission for the first six months.

Pay Range Insights: This OTE range signifies the minimum and maximum for a new hire in this role. The pay we offer a successful candidate will be determined by factors including the candidate's knowledge, skills, abilities and experience. In exceptional cases, the compensation we offer may fall outside this range.

Benefits:

• 3 weeks of paid vacation
• Extended health and dental benefits
• Health and personal spending accounts
• Professional development funds
• RRSP program
• Profit sharing bonus

Connect with Us: Ready to learn more? Our hiring team looks forward to learning more about you and sharing more about our approach to competitive pay and benefits here at Binary Stream.

What makes Binary Stream a great place to work?

• Pay and benefits matter
• Wellness and work life balance is prioritized
• We work to support your growth
• Hybrid work environment
• Our CEO leads by example and truly cares about employees
• Culture of respect, integrity, continuous improvement, and transparency
• Monthly team outings which have recently included: our company picnic, we chartered a yacht, went to a lacrosse game, and like to stay active by hiking, playing disk golf and ultimate frisbee to name a few!

Who are we as individuals?

• We are driven and passionate to succeed
• We are team players
• We are hungry and humble to learn and improve
• We have high integrity and accountability
• We are resilient, data and value driven
• We are openminded and collaborative

Ready to join our global growth journey and propel your career forward? Apply now.

Binary Stream Software Inc. is an equal opportunity employer and as such, we are committed to diversity and inclusion in the workplace. All qualified applicants receive consideration for employment without regard to age, race, color, sex, sexual orientation, national origin, disability, religion, or any other protected characteristic as outlined by law.