Job Description

At Robinson Pipe & Supply, our family-owned business, we bring four generations of expertise in the steel industry. Our deep-rooted experience and commitment to quality set us apart as specialists in our field. As we continue to grow, we are looking to expand our dynamic sales team by adding a detail-oriented and motivated Sales Support Specialist. This is an exciting opportunity for individuals who thrive in a fast-paced environment and want to make a direct impact on our team's success.

Responsibilities:

Provide Administrative Support to Sales Team: Assist in managing customer accounts, processing orders, and maintaining accurate sales records to ensure smooth sales operations.
Assist in Order Management: Help with the preparation and submission of quotes, follow up on customer orders, and ensure timely processing and delivery of products.
Maintain Product Knowledge: Stay informed on the company’s products and services to offer informed assistance to the sales team and customers. Provide accurate information regarding product availability, pricing, and technical specifications.
Coordinate Deliveries: Provide logistical support for deliveries on a daily basis. Work hand in hand with our drivers as well as updating our customers on their shipments.
Support Customer Relationship Management (CRM) Systems: Ensure accurate data entry in the company’s CRM, update client profiles, and assist in maintaining a clean and effective database for the sales team.

Qualifications:

Education: Bachelor's Degree is required.
Experience: Minimum of 1 year of experience in a sales support or administrative role.
Skills:
Excellent verbal and written communication skills with the ability to interact professionally with customers and team members.
Strong organizational skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software.
Problem-solving skills and the ability to think critically in handling customer inquiries and issues.
Attention to Detail: Ability to manage multiple projects while maintaining accuracy and attention to detail.
Team Player: Collaborative and supportive attitude with a strong desire to contribute to team success.
Customer Service Orientation: Strong customer service skills, with a focus on providing timely and effective solutions.

Compensation and Benefits:

Competitive Salary, Compensation is based upon experience
Health Insurance
401K Retirement Plan
Vacation / Personal Paid Time Off (PTO)
Holiday PTO

*Please note that this is a fully on-site position M-F in Houston, TX*

Robinson Pipe & Supply is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're passionate about sales and customer service and eager to grow your career, we encourage you to apply today!

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits: