Inside Sales Representative

The focus of this job is making connections with people, motivating and inspiring them to achieve results. Poise and an engaging, empathetic communication style based on natural warmth and enthusiasm is the key to achieving the goals of this job. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes.

Knowledge and skill to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential. The job requires a high degree of “selling”, whether of ideas and policies within the organization, or products or services in the marketplace. The job environment is fast paced and results oriented. A self-confident, extroverted style that can enliven, engage and positively impact prospective clients is essential. The job has a variety of tasks and is dynamic and changing. Because goals and desired results can quickly change, the job requires regularly meeting and pro-actively establishing relationships. The ability to understand, quickly react and motivate others to adapt to the changing organization environment is a critical key to success.

The above information is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DUTIES AND RESPONSIBILITIES:

• Collaborate with CGO and RVPs to develop an inside sales process.

• Set and track inside sales targets.

• Suggest and implement improvements in the inside sales process.

• Schedule appointments with interested prospects and the appropriate sales representative.

• Report on sales metrics and suggest improvements.

• Enter and upload customer information into Salesforce.com and ensure data hygiene.

• Partner with our marketing unit to develop and deploy content for Pardot campaigns.

• Prepare monthly, quarterly and annual inside sales forecasts.

• Build an open-communication environment with the surgical sales reps.

• Adhere to the defined and documented Vantage sales process in order to support the sales qualified lead process for top of funnel growth.

• Build and maintain long-lasting, strong relationships with prospects while partnering with them to better understand their business objectives and needs.

• The person must work in a fast-paced and collaborative environment to drive quota achievement and operate in a complex sales/solutions environment at both the executive and functional level, while possessing the skillset to expertly identify key decision-makers and ideal clients to generate leads by articulating our value proposition.

• Conduct various market research to assist with targeting facilities and physicians.

• Provides timely and accurate reports related to outside salesperson’s activity. Continually gather information on local competition and prevalent industry and business climate within the region; communicates information to management and others as needed.

• Performs other related duties as assigned by management.

QUALIFICATIONS:

• Bachelor’s degree in related field or minimum of 3 years of sales experience in a healthcare services or medical equipment environment.

• Basic computer operation experience with a strong working knowledge of Microsoft Office software programs (Word, Excel, Outlook, Power Point, Microsoft Teams) and proficient in Salesforce.

• Excellent written and verbal communication skills. Good judgement with the ability to make timely and sound decisions.

• Marketing skills such as creativity, content creation, business promotion, social media strategies, data analytics and brand awareness are unique differentiators.

• Creative and Flexible. Ability to work independently or as a member of various teams.

• Consistently demonstrate a commitment to company values: Integrity, Creativity, Communication, Commitment and Excellence.

• Problem solver and decision-maker who can handle multiple tasks in a timely manner.

• Professional, articulate communication, and excellent customer service skills. Ability to be empathetic and treat others with dignity.

• Maintain security and confidentiality of all company information.

• Strong understanding and knowledge of fee-for-service outpatient surgery solutions.

• Experience developing metrics and dashboards, and managing the sales process through the use of CRM tools and methods

ANNUAL QUOTA: Secure at least (2) qualified appointments on average per month with a hospital, ambulatory surgery center or qualified physician within (6) months of date of hire. After 12 months of employment, a minimum of (6) qualified appointments with one of the above-mentioned targets per month. Vantage reserves the right to revise the annual quota expectation at any time and re-define a qualified appointment.

COMPENSATION: The Inside Sales Coordinator will be paid an annual base salary with incentive compensation based on achievement to be outlined in the written job offer.