Job Description
Portland, Oregon-based WFG National Title Insurance Company (WFG), a Williston Financial Group company, is a new breed of national real estate service providers and title insurance companies powered by innovation and collaboration. Founded in 2010, WFG has become the 6th truly national title underwriter and accomplished that faster than any other underwriter in history by creating and delivering a comprehensive suite of real estate-related services and technology. In all that it does, WFG strives to improve the real estate transaction, while increasing transparency and empowerment to the title agent, lender, realty professional and consumer.WFG enjoys a Financial Stability Rating of A’ (A prime) as assigned by Demotech, Inc. Built around the directive to “communicate, collaborate, coexist,” WFG has worked to introduce a superior level of client commitment and service to the traditional mortgage and real estate industries, working to meet the changing needs of its clients, agents and associates. For more information, please visit www.WFGNationalTitle.com.
Job Purpose:
Responsible for auditing recordable legal instruments and preparing those instruments for recording at County Clerk’s offices. Daily work includes the receipt, quality control review, preparation and shipping of recordable documents to the applicable county recorder’s office.
Essential Job Functions:
- Engage in WFG company culture that emphasizes engagement in our 4 Cs, quality of work and high performance.
- Review and interpret documents before presentation for recording to ensure accuracy, completeness and the legal intent of the document to determine statutory requirements for recording.
- Review fees collected for recording of documents to ensure they are accurate; this includes complying with state/county guidelines for recording type of document as well as contacting and verifying accuracy of the county transfer and state tax fees that are charged with certain recordable documents.
- Prepares and returns original recorded documents to customers within specific time frame.
- Submits documents for recording upon disbursement.
- Correct rejected documents and resubmit for recording.
- Ensure emails and communication are answered within established timelines.
- Basic knowledge of the process to record mortgage and releases on nationwide basis.
- Working knowledge of state specific and client specific signing requirements.
- Familiarity with county by county requirements and is able to follow those requirements with complete accuracy to avoid rejections and lost documents.
- Solid written and verbal communication, organizational and interpersonal skills.
- High School diploma or equivalent.
- At least two years of recording experience.
- Proficiency with Microsoft Office and basic Excel.
- Excellent communication skills both verbal and written.
- Sharp attention to detail.
- Ability to work in a fast-paced, team-oriented work environment.
- High level of demonstrated customer service and time management skills.
- Basic math skills
- Must successfully pass a criminal history and credit background check.
- Previous experience as an escrow assistant or title assistant with hands on experience.
- College degree in business or finance preferred.
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements/ADA:
No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.
Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
Job frequently requires sitting, handling objects with hands.
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 lbs.
Vision requirements: Ability to see information in print and/or electronically.
Position Type/Expected Hours of Work:
Days and hours of full –time position are typically Monday through Friday, times may vary based upon client demands. Overtime is often required, especially at month end.
Travel:
No travel is expected for this position.
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