Job Description
Hybrid Account Executive
Kansas City
SafetyCulture Training – Sales /
Full-time Permanent /
Hybrid
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SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.
We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any organisation.
Headquartered in Sydney, SafetyCulture has six offices around the world and over 1 million users across the globe.
There is an exciting opportunity in our Kansas Ciy office for an ambitious, customer centric and driven individual to take on a unique, hybrid role between one of our adjacent products, in our lone worker team whilst also contributing to the broader GTM function.
As a Hybrid Account Executive, you will build relationships with members of the sales team, assisting in landing new business by providing valuable insights and helping customers find ROI by utilising the our lone worker products. With a deep understanding of the capabilities of the product, you will highlight relevant features to assist in solving customer problems, maximising the value extracted by businesses. Internally you are the product expert, finding solutions to complex problems for the sales team, and helping customers drive adoption within their organisations.
You will also contribute directly to our growth targets, following up warm leads with customers who have already expressed an interest in our product, or prospecting for new business and negotiating deals. With a demonstrated shared passion for our mission to drive better quality and safer work practices globally, you will build close relationships with our customers and be the ultimate brand ambassador.
What will I be doing?
- Prospect for new customers and qualify opportunities for further growth; driving pipeline and directly contributing to the growth of SafetyCulture’s customer base
- You will be a product expert with the ability to advise customers on best practices using SHEQSY, SafetyCulture’s standalone lone worker solution, as well as SafetyCulture’s new lone worker feature within the core software
- Collaborate with other GTM team members to identify areas of opportunity for lone worker products to deployed with new and existing customers
- Conduct in person and online demonstrations of the lone worker products, acting as a consultant for prospective and current customers
- Ensure new customers have a smooth onboarding experience, developing long-term, successful customer relationships
- Conduct group training sessions to upskill and educate wider sales team members on new and developing product features
- Educating customers/colleagues of additional offerings within the lone worker products, including hardware we integrate with, 24/7 monitoring, calendar integrations, and bluetooth buttons.
What do I need?
- Experience working in a sales role ideally in a tech or SaaS environment.
- Active listening skills, and an ability to understand customer pain points and take action
- Persuasion and presentation skills, with the ability to communicate up and down an organisation
- Ability to build building lasting relationships with customers and colleagues
- Resilience, self-motivation, and tenacity that will help you to easily adapt to changes in roles and responsibilities
More than a Job
- Equity with high growth potential, and a competitive salary
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
- Access to professional and personal training and development opportunities
- Hackathons, Workshops, Lunch & Learns
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt global offsite
- On-site gym, table tennis, board games, books library, and pet-friendly offices
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS: 888-897-7781 or dhs.gov/e-verify
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