Intake Eligibility Coordinator

Intake coordinators work directly with referral sources, welcome, register, and admit patients. They gather information about the patient and create patient records. They make appointments for clinicians and input data into the electronic medical record. They also answer questions related to services and make outside referrals and DME connections when necessary. The also obtain initial authorization for services.

Intake Coordinator Job Overview

In the role of an intake coordinator, you will greet patients and account representative, collect personal information, medical histories, and insurance details relevant to admission for services. You will address patient inquiries, concerns . Success in this role will be demonstrated by your attention to detail and organizational abilities. You should also possess strong interpersonal skills and exemplify excellence in customer service.

Intake Coordinator Job Responsibilities and Duties

• Interviews patients and completes admissions paperwork
• Verifies patient insurance coverage and benefits
• Schedules appointments for treatments and other healthcare services
• Answers phones and completes associated clerical tasks
• Creates and maintains patient records including physician verification

Intake Coordinator Job Requirements

• • Associate’s degree in Medical Office Management, Medical Staffing, Health Administration, or related field preferred but not required
  • Professional certification for healthcare coordinators is preferred but not required
  • Excellent organizational and communication skills
  • Strong customer service acumen

Apply today and begin a meaningful career as a Intake Coordinator at Otterbein!