Job Description

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today! Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

· Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

· Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

· Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

· Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

· How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE/5G network

· Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

· Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

· Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

· Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment..

· Support team initiatives and create an inclusive environment

· At least 18 years of age

· Legally authorized to work in the United States

Never stop growing!
Future Generation Wireless a Metro by T-mobile Authorized Retailer doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

Future Generation Wireless a Metro by T-mobile Authorized Retailer is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Future Generation Wireless is hiring a Retail Sales Associate!

We offer:

Competitive pay and benefits
Advancement opportunities
And much, much more!

If you have a passion for helping others and are looking for a career where you make a difference every day, you are exactly the person we are looking for at Future Generation Wireless.

Qualifications:

High School Diploma or equivalent required.
Sales experience a plus, but not required. We are willing to train the right candidates!
Must be able to communicate effectively with customers and maintain customer satisfaction.
Must be able to work independently and coordinate with other departments.

Benefits Include: