Job Description
Overview
Provide vision and leadership while promoting the use of Esri 3D GIS and digital twin technology to enable customer success. You will impact the development and growth of our technology into new domains by working closely with industry experts throughout the company. Join our team, which works across Professional Services to define, create, and promote project technical leadership best practices and guidelines as well as support the delivery of critical/sensitive projects.
ArcGIS provides contextual tools for mapping and spatial reasoning so users can explore data and share location-based insights. ArcGIS creates deeper understanding, allowing users to quickly see where things are happening and how information is connected. Esri's Professional Services Division plays a crucial role in the innovation of the ArcGIS enterprise mapping and analytics platform. Our mission is simple yet powerful: enable user success, broaden the impact of GIS, and push our platform to make our technology better.
Responsibilities
- Be a thought leader. Help foster a sense of community among industry leaders. Advise customers regarding innovative 3D solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies.
- Understand our customers and know their business. Be familiar with the mission and operations of our customers including knowledge of common goals and initiatives, procurement cycles, and business processes. Advise customers regarding innovative 3D solutions using Esri technology and content to help them make better decisions.
- Enable our customers to be successful. Work closely with customers to identify, design, and certify key GIS workflows for the ArcGIS platform. Provide configuration guidance and best practices to customers and understand how Esri's 3D technology enables the customer's stated vision. Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology.
- Develop and grow business. Collaborate with Esri's practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers. Identify the value of 3D visualization and analysis within customer workflows and drive substantial return on their investment in Esri's enterprise technology and services by creating outstanding proposals and winning work with strategic customers. Present complex 3D GIS technical demonstrations to various levels of technical and non-technical staff in a diverse range of customer organizations.
Requirements
- 5+ years of experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and online)
- Understand current methodologies and emerging technologies in 3D, imagery and remote sensing
- Experience in 3D data capture, creation, visualization, and analysis
- Ability to clearly communicate technical ideas, whether to other technical peers, non-technical project managers or customers
- Demonstrable ability to evaluate and translate a customer's business goals, objectives, and strategies into technical plans and solutions
- Self-motivated, a proactive problem solver, team-oriented, and creative
- Exceptional interpersonal, written and verbal communication, multi-tasking, and presentation skills
- Entrepreneurial attitude and willingness to learn
- You thrive in a dynamic cross-functional team environment
- Travel requirements may be up to 10-20% for project specific onsite engagements
- Bachelor's in geography, computer science, business administration, GIS, or a related field
Recommended Qualifications
- Master's in geography, computer science, business administration, GIS, or a related STEM field
- Knowledge of and experience with software engineering and/or robust application development principles and practices
- Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
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The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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