Job Description

The Automotive Account Manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Automotive Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Familiar with a variety of the field's concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected.

Core Functions

Develop long-term relationships with customers using our products.

Details of Function

Be the primary point of contact and build long-term relationships with customers
Help customers through email, phone, online presentations, screen-share and in person meetings
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Responsible for delivering exceptional customer service on a day-to-day basis
Monitor and analyze customer’s usage of our product
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Be a liason between the customer and internal teams
Present professional appearance and demeanor at all times. Confidentiality and privileged information must be maintained.
All other duties as assigned.
Must adhere to all company policies and safety rules.
Understand and follow our culture

Qualifications

A bachelor’s in marketing, communications or business administration with a minimum of 3 years of automotive experience
Knowledge of automotive industry APQP and PPAP requirements
Excellent oral and written communication skills; excellent interpersonal communication skills necessary for internal as well as external customer contact and presentations
Well organized with demonstrated computer skills; Microsoft Office Suite and Teams Environment experience preferred
Ability to travel as required to visit customers, suppliers and manufacturing facilities; expectation is up to 50% of the time
A valid driver’s license and a formal background check and drug screen will be required.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits: