Inside Sales Representative

• Support the Cascadia Clip business with quotations and responding to customer inquiries.
• Prepare and deliver quotations for customers.
• Process customer orders.
• Targeted customer management through CRM adherence.
• Establish relationships with and reach out to targeted customers.
• Provide sales support to outside sales representatives and independent representatives.
• Work closely with outside sales to coordinate customer sample requests.
• CRM “super user” .
• Tradeshow/marketing campaign lead follow up.
• Proactive outbound quote follow-up with Independent Reps and Customers.
• Prospecting Architects, Developers, General Contractors, Cladding and Roofing Installers.
• Utilize subway line strategy to track projects, endeavoring to capture all relevant data in CRM, for projects and/or companies, as well as manage day-to-day activities.
• Coordinate remote and in-person customer training.
• Work closely with operations to ensure customer needs are met.
• Respond to technical inquiries from customers, designers, engineers, and others, and co-ordinate with Cascadia’s technical team and agents to provide timely responses.
• Work with Sales and the Business Development Manager to follow up on past quotations.
• Make best efforts to close on quoted projects and secure contracts.
• Make outbound calls to source and develop additional opportunities to quote and supply Cascadia products.
• Continuously learn about our products and industry.

• 2-4 years of previous work experience in inside sales or customer service.
• Experience in MS Word, Excel and working with an ERP/CRM system is beneficial .
• Drive to work in a fast paced and rapidly changing environment.
• Interest or experience in the construction industry is an asset.
• Experience working in a manufacturing organization is a plus.

• Passionate problem solver, inquirer, learner.
• Strong customer orientation; excellent interpersonal and communication skills.
• Technical, analytical, and thoughtful; a demonstrated ability to effectively organize and prioritize multiple tasks and activities.
• A strong team player, who is ultimately focused on delivering results with high standards.

• An opportunity to make your mark in a well-established but growing company that is focused on helping the construction industry achieve higher performing buildings.
• Competitive salary and benefits program.
• Continuous training and opportunities to learn with a knowledge-based company that is at the forefront of the green building movement.
• The role is based in the head office in Langley, BC working Monday-Friday full-time.

Cascadia Windows & Doors is an innovative, industry leader, manufacturing beautifully designed architectural fiberglass windows, doors, and cladding support systems. Included in some of the most exciting and award-winning construction projects across North America, Cascadia’s goal is to help revolutionize the energy-efficiency of modern buildings and drive the adoption of high-performance building products.