Outside Sales Representative-construction

Richelieu Hardware
Detroit MI / Remote
2 days ago

Job Description

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission:to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.


Our Opportunity

We are currently seeking an Outside Sales Representative to represent Richelieu.


Key Responsibilities

The Outside Sales Representative is responsible for the overall relationship and management of day-to-day sales activities towards cabinet makers, millwork shops, fabricators, and furniture manufacturers in his/her territory. You will successfully manage the sales of Richelieu product solutions through structured consultative sales discussions, ultimately serving as a business advisor towards your customers. By positioning yourself as an indispensable resource, you will enable your customers to solve problems and increase business results. In turn, you will be building a thriving business of your own.

  • Schedule and hold face-to-face meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
  • Maintain accountability for the growth of your territory, both through new customer acquisition as well as the development of existing relationships
  • Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
  • Provide a state of the art customer service experience, positioning yourself as their desired one-stop shop
  • Educate yourself on, and continuously stay up to date with, Richelieu's product offerings as well as ever-changing market conditions and competitive analysis
  • Consistently utilize our CRM (customer relationship management program/database) for call planning and recording summaries of sales calls and customer details
  • As this position requires regular automobile travel, you must have your own independent, reliable transportation. This position requires you to work "in the field," making in-person visits to customers three to four days per week
  • Position may require occasional lifting/moving up to 50 lbs.

What We Are Looking For

  • Experience in sales, optimally outside sales within the building materials or construction industries
  • Eager to learn, with a passion for providing solutions to customers and a drive to achieve successful sales growth
  • An excellent communicator (both in writing and speaking) who is curious, engaging, and proactive
  • Knowledge or experience within these areas is preferred: building materials, bathroom or kitchen cabinetry, closets, millwork, etc.
  • Highly motivated, able to self-direct and manage your own time and responsibilities, organize and plan your work efficiently
  • Able to learn and proficiently use our CRM (Customer Relationship Management) program to track daily activity, plan and optimize sales calls, and follow up with customers' requests or needs
  • Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks

Compensation and Benefits

  • Competitive market-based base pay plus monthly commissions, quarterly and annual bonus
  • Monthly car allowance and mileage reimbursement
  • Company cell phone
  • Business expense reimbursement
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • Employee Stock Purchase Plan with employer matching
  • 401(K) with employer matching
  • Paid vacation, sick days, and annual holidays

#RichelieuSR

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