Job Description
Granite Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Shreveport center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Treatment Advocate - Business Development Representative
Seeking a dynamic Treatment Advocate / Business Development Representative with experience in the SUD industry. With the oversight of the Vice President of Business Development, the Business Development Representative is responsible for creating and implementing a strategic marketing plan for growing GRC’s reputation among professional referral sources.in their assigned region. They are responsible for marketing all Granite Recovery Centers programs in an assigned territory. This includes face to face meetings with health care providers, attending networking events in their region, hosting dinners, lunches, and special events. Employs creative approaches with well-established methods for growing reputation among professional referrals.
Essential Job Functions
- Develop and implement business development programs in consultation with the Vice President of Business Development.
- Maintain a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals. Documents every contact in the appropriate Customer Relationship Management (CRM) system.
- Maintain current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials.
- Develop and maintain new account relationships and markets. Targets and creates new strategies for increasing business in highly competitive markets. Increases the number of referral sources within a facility such as with physician, social workers and discharge planners.
- Develop strong relationships with key referral sources. Develop and maintain key business development accounts and responds to all business development opportunities. Maintain and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan.
- Develop and conduct community workshops and seminars and facility tours to educates clients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources.
- Represent the organization at civic and professional functions and communicates mission in all outreach interactions. Act as a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility.
- Manage leads from referral sources and ensures efficient admissions process for clients. Maintain collaborative working relationship with Admissions Department.
- Collaborate closely with facility discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
- Maintain current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility.
- Attend department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements.
- Generate face to face meetings and admissions activity per goal and documents in CRM in timely manner.
- Other duties as assigned
Minimum Qualifications
- A team player with the passion and desire for helping those in recovery that will outweigh your inhibitions to effectively promote services.
- Bachelor’s Degree or higher preferred
- Minimum of three years of experience behavioral health or addiction treatment, or sales and marketing within the treatment/recovery industry.
- Good understanding of the local market and referral base.
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Organized and demonstrate the ability to multitask and have well-developed and effective relational skills.
- Strong customer service skills
- Professionally represents Granite Recovery Centers
- Satisfactory references from employers and/or professional peers.
- Satisfactory criminal background check, Motor Vehicle Report (if applicable), and drug screen.
- Valid driver's license required, all required GRC training upon hire date.
Granite Recovery offers:
- Competitive salary
- Comprehensive benefits package including medical, dental, vision and 401(K)
- Generous paid time off accrual
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic
Granite Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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