Service and Sales Representative

Job Description

Are you tired of dead-end jobs which are not fostering personal and financial growth? Join The Premer Agency, representing American Family Insurance in Omaha, Nebraska!

At The Premer Agency, you'll be the first point of contact for our new and existing customers, whether they visit our office or reach out via phone, email, or text. This hybrid service and sales role offers you the chance to build strong relationship and networking skills while also paving a path towards a potential career in the industry.

Why be a part of Team Premer?

• Inclusive and collaborative culture: We celebrate teamwork and foster a supportive work environment where your contributions are valued.
• Family-Owned with Corporate Support: Enjoy the unique benefits of working in a family-owned business backed by a national industry leader.
• Flexible work/life balance promoting personal growth through life's milestones
• Competitive Compensation: We offer a competitive salary and benefits package.
• Professional Growth: Take advantage of opportunities for career development and advancement.

Who We're Looking For:

If you're a passionate, customer-oriented individual who thrives in a collaborative setting and values strong working relationships, we want to hear from you! As we set goals for growth, your role will supplement our sales goals while providing you with an incentive rich commission plan to supplement your income. You will be joining the team at an exciting time of growth allowing you to have access to various career paths in the industry which may include business ownership.

Ready to take the next step in your career? Apply today and become a key player in the future of The Premer Agency!

Salary: $14.00 - $18.00 per hour

Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Family Owned Employer

Positive Workplace

Less than 10 Employees

Hybrid work options

Flexible Schedule

Responsibilities

Responding to customer inquiries via phone, email, and text/chat in a timely and professional manner.

Daily Office tasks to include report generation, marketing assistance and sales support.

Maintaining a working knowledge of internal systems used in assisting customers with account information, product inquiries, and issue resolution.

Meeting and exceeding production goals for Home, Life, Auto, and Commercial Liability sales.

Involvement with team community service projects and professional networking events.

Willingness to listen and continue to be coachable at all levels of tenure.

Maintaining confidentiality of customer records and conversations while updating documentation.

Collaborating with Agency Owner and Sales team to cultivate new revenue opportunities and office efficiencies.

Requirements

Previous experience in customer service or a related field is preferred.

Excellent communication skills, both verbal and written.

Proficiencies with technology including Outlook, Excell, Word and database management.

Strong problem-solving abilities and the ability to think quickly on your feet.

Empathy and a genuine investment in customer's trust in our products and services during and after a loss.

Ability to remain calm and professional in stressful situations.

Proficiency in working with outside departments to resolve escalated customer needs.

Availability to occasional work offside during office hours or weekends.

Company Description
General Insurance agency. Property, Casualty, Life and Business