Job Description
Integrated Health 21 (IH21) is a leading provider of worksite wellness screenings and vaccination clinics across the continental United States. Headquartered in Pittsburgh, PA with offices in Syracuse, NY and Milwaukee, WI; IH21 partners with employers and insurance companies to customize health and wellness events with the goal of improving health and wellness of their employees and insured.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Assist Account Executives throughout the renewal and new enrollment process by completing all the behind-the-scenes duties to ensure a positive event experience for the client’s employees.
- Correspond with client contract throughout the process to confirm number of participants, shifts, days and/or times in a professional manner to provide the highest level of customer service.
- Collaborate with Account Executive, Staffing, Shipping and IH21 leadership throughout the process with professionalism to do everything necessary to create a successful event. If necessary, contact partner vendors for assistance with covering events.
- Setup event dates and times; create work order supplies and follow-up on delivery until they arrive at event sites. Keep clients informed via proposal emails and pre-event templated emails.
- Set up Lab Orders and order lab supplies
- Set up charts for specific screening events. Monitor and upload PDRs and Vouchers to event management system.
- Coordinate staffing needs with Account Executives(s) to ensure appropriate coverage of events.
- Prepare and maintain registration information to include implementation and testing of EMS system.
- Prepare, update, and maintain Account Management Log.
- Monitor and upload PDRs and Vouchers to ensure receipt from clients.
- Conduct weekly check of fact sheets to ensure all information is accurate for following week events.
- Manage task list on “Client Confirmations” and provide regular status reports regarding progress for all project areas.
- Complete gap management for each client and all events. Setup home visits as requested.
- Issue surveys and convey results or concerns to Account Executives, IH21 leadership, and partner vendors.
- Sustain self-motivation and resourcefulness; adopt a sense of urgency when necessary.
- This position will participate in after-hours call rotation.
- Other duties as assigned.
QUALIFICATIONS:
- Bachelor’s degree in healthcare or related field preferred, or work experience equivalent
- 2+ years of related industry related experience
- Excellent verbal and written communications skills.
- Proficiency in Microsoft Office programs including Word, Excel, Outlook, Teams.
- Strong organizational skills and attention to detail along with the ability to effectively prioritize work demands and project coordination.
- Ability to work effectively both independently and as part of a team with enthusiasm, initiative, and creativity.
BENEFITS:
- Health insurance (medical, dental, vision)
- Health Savings Account
- Life and Disability insurance
- Paid time off
- 401k plan
- Award winning wellness program
Integrated Health 21 is an equal opportunity employer
Visit Original Source:
https://www.indeed.com/viewjob