Job Description

We are seeking for Inside sales representative in Delta,BC.

Responsibilities:

Proactively reach out to existing and potential customers to generate sales leads and opportunities.
Receive sales orders from customers via phone, fax, email, or through sales representatives.
Enter all necessary order information into the system for order picking and processing.
Transcribe non-stock material in orders to material control for purchasing purposes.
Resolve customer issues and problems by liaising with outside sales, accounting/credit department, materials control, and warehouse to investigate and resolve issues, and recommending improvements and corrective actions.
Prepare sales and delivery quotations, communicate quotes and product specifications to customers, and coordinate deliveries with warehouse personnel.
Actively use selling techniques to increase sales through the promotion of complementary and substitution products, and report on customer activity.
Follow up on direct shipments from suppliers to customers to ensure order delivery and billing are completed in a timely manner.
Prepare documentation for customer returned material to stock and/or to the supplier.
Remain current with industry trends and product knowledge to provide informed recommendations to customers.

Qualifications:

College Diploma in Sales/Marketing, Business Administration, or related industry experience.
Minimum 2 years’ experience in customer service/sales or warehouse environment, preferably with progressive levels of responsibility in a related industry.
Background knowledge in mechanical/industrial pipe and fittings, fire protection, and/or general plumbing, would be an asset.
Excellent verbal and written communication, interpersonal, negotiations, and problem-solving skills.
High degree of accuracy with attention to detail.
Ability to maintain a high level of confidentiality.
Ability to grasp and communicate the technical aspects of the company’s products.
Possess an intermediate level of computer competency with Microsoft Word, Excel, Outlook, and web-based applications.
Must be able to self-manage and prioritize goals with minimal supervision.

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Flexible Language Requirement: