Revenue Operations Associate

Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated, and skilled people?

inriver is a highly ambitious, global company with high growth in the software industry. At inriver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our strong culture provides a collaborative platform supporting our globally growing organization.

About the role and the team

As Revenue Operations Associate, you will play a crucial role in enhancing the performance of our revenue-generating functions by covering all aspects of Salesforce functionality, data management, implementing process improvements, and collaborating with cross-functional teams.

Our ideal candidate has a solid understanding of business operations and the analytical capabilities to translate business needs into system solutions. In this role you will report to the Director, Global Commercial Excellence & Revenue Operations, and we expect you to have a desire and willingness to continuously improve and develop skills.

This position is based in Chicago.

Key Responsibilities

• Create and maintain Salesforce reports and dashboards to support business initiatives driven by the Executive Team.
• Optimize Tech Stacks workflows, data hygiene and process refinements.
• Manage the technology resources used by our go-to-market team and ensure proper usage, troubleshooting and maintenance.
• Work closely with the sales & lead gen teams to align efforts and ensure we hit quarterly targets.
• Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
• Stay up to date on industry trends and best practices in revenue operations.
• Provide training and support to team members on revenue operations best practices and tools – enable rev ops and Tech Stacks literacy across other teams.

Experience & Qualifications:

• 2+ years of experience as Salesforce Admin

• Vast knowledge creating reports and dashboards from Salesforce CRM for Executive Team(s)
• Deep understanding of sales methodologies

• Expertise leading training of technology tools and resources

• Having worked in SaaS, fast paced and entrepreneurial companies is a plus
• Bachelor’s degree in business, finance, or a related field

As a successful candidate you will have excellent organizational and problem-solving skills with a strong analytical acumen. You have great communication skills and love to have fun while being an integral part of our successful sales team.

The inriver culture

The inriver culture is about being a purposeful, active member of a team, and giving back to the greater community. We call this “asONE” and it is key to what we do and how we act across the organization. The idea is simple, but the message is strong. We move asONE in everything we do.

We look forward to hearing from you!